Ramp Agent (Full-Time)

About the role

Piedmont Airlines is seeking a motivated, reliable professional to join our Ground Handling Department as a Ramp Agent. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both company goals and customer expectations in mind while completing daily tasks. The successful candidate will complete the Ramp Agent training course and report to the General Manager.

Responsibilities

• Responsible for below-the-wing servicing of the aircraft
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• De-ice aircraft
• Work as a team to provide excellent customer service and meet corporate objectives

Requirements

• Successful completion of the Ramp Agent training course
• Ability to meet company goals and customer expectations in a high-energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask
• Valid driver’s license and clear driving record
• Pass a 10-year Criminal History Records Check and drug screen
• Proof of high school completion or GED
• Minimum 18 years of age

Preferred Qualifications

• Previous airline experience
• Previous employment as a front-line customer service provider
• Basic knowledge of computer applications and programs

Work Environment

• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including weekends, nights, holidays, and/or irregular shifts
• Use of computers, telephones, and other office equipment

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds
• Assist passengers with disabilities, including pushing wheelchairs

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental available

Pay

Starting rate: $15.25/hour