Ramp Agent (Customer Service Agent) FLL

How You'll Help Us Keep Climbing

Internal Movement Eligibility
Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative.

Key Responsibilities

• Make sure our customer's baggage and cargo arrive safely and on time.
• Safeguard Cargo, baggage, and mail from damage, loss, and weather.
• Safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
• Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.

What You Need to Succeed

• Consistently prioritize safety and security of self, others, and personal data.
• Possess a high school diploma, GED, or high school equivalency.
• Be at least 18 years old and have authorization to work in the United States.
• Have a valid driver’s license.
• Pass a physical ability test (PAT).
• Wear required company-approved Personal Protective Equipment (PPE).
• Hold airport specific requirements such as a SIDA Badge and Customs Seal.

Benefits and Perks

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• Up to 2 weeks of vacation.
• Up to 56 hours of paid personal time within a 12-month period.
• 10 paid holidays per calendar year.
• Birthing parents are eligible for 12 weeks of paid maternity/parental leave.
• Non-birthing parents are eligible for 2 weeks of paid parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and international space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.