Ramp Agent

About the role

AES is seeking a Ramp Agent to join our Boeing Dreamlifter Operations team. This position plays a critical role in ensuring the safe and efficient handling of cargo from aircraft to airport facilities.

Responsibilities

• Safely lift, load, unload, and transport air cargo, bulk, and/or containers/pallets from aircraft to airport facilities, demonstrating meticulous handling skills and adherence to stringent safety protocols to ensure the integrity of the cargo.
• Precisely guide aircraft to and from gate positions with efficiency and accuracy, contributing to on-time connections and the smooth flow of airport operations.
• Provide specialized handling of cargo as required or directed by lead and management.
• Meticulously follow specific instructions to ensure the secure and safe transport of sensitive or fragile items.
• Execute the delivery of air cargo to designated recipients with precision and attention to detail, strictly adhering to established procedures and documentation requirements to guarantee proper handling and timely delivery.
• Operate a diverse range of unique and standard ground support equipment including tow tractors, loaders, baggage tugs, and cargo dollies to showcase expertise in handling various equipment types to support the efficiency of airport operations.
• Conduct thorough inspections of ramp areas adjacent to gate and aircraft for debris, promptly removing and disposing of any hazards to maintain a safe and clean working environment for all personnel.
• Promptly report all equipment malfunctions to the appropriate supervisor or manager, facilitating swift repairs and minimizing disruptions to operational efficiency.
• Ensure compliance with all federal, state, municipal, airport authority, and carrier security requirements.
• Maintain strict adherence to safety and security protocols at all times to uphold the highest standards of safety for personnel and cargo alike.

Qualifications and Experience

• High School diploma, or equivalent
• 2 - 4 years related work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job
• Previous ramp experience a plus
• Adherence to safety protocols and regulations
• Work efficiently under pressure to ensure timely departures and arrivals
• Ability to work in extreme conditions, including hot and cold weather, confined spaces as well as high noise level and environmental conditions (i.e., jet engine noise, dust, vehicle emissions, and jet engine fumes)

Other Skills and Abilities

• Familiarity with basic computer programs to assist with record-keeping and cargo routing
• High attention to detail
• Commitment to exceptional customer service and satisfaction
• Ability to maintain composure and professionalism in high-pressure situations
• Excellent verbal and written communication skills including proficiency in email and phone communication
• Adaptable to changes in the work environment and able to deal positively with frequent change
• Ability to work both as a team and/or independently
• Pull, push, and lift objects weighing up to 70 lbs
• Must be at least 18 years of age
• Must have a valid driver’s license
• No travel restrictions