Ralph Lauren PT- Sales

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

About the role

The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Sales Professional must have the selling skills, confidence and drive to exceed sales goals. They must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client's interest in Ralph Lauren's lifestyle brand. Sales Professionals act as brand ambassadors, consistently exceeding customer expectations and achieving sales targets. Their passion for Ralph Lauren is conveyed in every conversation, and an entrepreneurial spirit is prevalent.

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening, and assisting customers, exceeding their expectations, and demonstrating excellent knowledge of the product and styling.
• Elevate the in-store experience by consistently delivering memorable moments to every customer.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Drive consistent business through key product pillars and full-price volume across all Ralph Lauren lifestyles.
• Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products.
• Develop strong product knowledge across the RL Lifestyle catalogues, including company history, current events, and general brand information.
• Stay informed about current industry trends and technology, including familiarity with competition.
• Maintain a professional appearance and behaviors, following Ralph Lauren dress, presentation, and grooming standards.
• Support and leverage all company initiatives related to product launches, customer experience, and selling.
• Adhere to company policies and procedures at all times.
• Assist with inventory, special events, and projects as needed.
• Perform opening and closing store duties as required.
• Maintain open, professional, and ongoing communications with store management, peers, and corporate partners.
• Network and socialize with target customers.
• Operate the register, stand, move, and walk for multiple hours.
• Work around/with chemicals, lift up to 30 lbs., and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.

Requirements

• Relevant work experience preferred.
• Well-developed written and verbal skills.
• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Strong organizational skills and attention to detail.
• Ability to multi-task and work in a high-pressure environment.
• Self-starter with a proactive mindset and passion for learning.
• Positive energy and genuine desire to work with people.
• Proficient in English; other languages a plus.
• Passion for the brand and thriving in a selling environment.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.