Radiology Software Support Analyst

Job Summary

The PACS Support Analyst I position at University Radiology supports radiologists, hospitals, and URG staff for applications, systems, and access issues. This is a 2nd shift position (300pm - 1100pm) with potential for shift differential pay and a hybrid schedule requiring in-person training and on-site shifts.

Responsibilities

• Identify, research and resolve technical problems, including transferring imaging data from multiple hospitals and URG sites to the PACS
• Respond to telephone, email, and online requests
• Document, track, and monitor issues using multiple systems and tools
• Coordinate with other teams or departments to resolve issues
• Enter exam orders in the RIS
• Oversee the transfer of imaging data from hospitals and URG sites to PACS
• Communicate with and coordinate care among URG, hospitals, and radiologists in a timely manner

Requirements

• Excellent computer skills
• Outstanding communication and problem-solving skills
• Maturity to handle stressful situations
• Reliability to cover shifts consistently
• Experience with health-care systems is a plus

Benefits

University Radiology offers a comprehensive benefits package including medical, dental, and life insurance, 401(k)/pension, profit-sharing plans, generous paid time off policy, and more. The starting salary is $21/hr.

Pay and Schedule

This position qualifies for shift differential pay and operates on a 2nd shift schedule (300pm - 1100pm) with occasional weekend nights. It is a hybrid position requiring in-person training and scheduled shifts on-site.