Radiology Patient Coordinator (Mon-Fri)
About the role
The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members.
Responsibilities
- Welcome and register patients
- Coordinate patient care and support operational goals
- Handle phone correspondence and schedule appointments
- Manage inventory and medical records
- Train, supervise, and manage Business Office team members (for higher levels)
Requirements
- High school diploma or GED
Qualifications
- Strong communication skills
- Patient-focused attitude
- Passionate about patient care
- Enthusiastic and compassionate
Skills
- Excellent interpersonal skills
- Attention to detail
- Organizational abilities
Benefits
- Quarterly Bonus Program
- Paid Time Off and Holiday Pay
- Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
- 401(k) plan with Company Match and Company-paid Life Insurance
- Short-term and Long-term Disability and Employee Assistance Program
Pay
- Competitive base pay
Schedule
- Monday - Friday
Career Ladder
- Patient Coordinator I
- Patient Coordinator II
- Business Office Supervisor
- Business Office Manager
Education
- To be competitive, must have high school diploma or general education degree (GED).
About Atrium Health Wake Forest Baptist Outpatient Imaging Center
Atrium Health Wake Forest Baptist Outpatient Imaging Center is a trusted provider for medical imaging in Winston-Salem and its surrounding communities. Our partnership with the expert radiologists of Wake Forest Baptist allows us to bring the highest quality of care to patients in a comfortable outpatient setting.
Company Information
We are an Equal Opportunity Employer and committed to diversity and inclusion in our workplace. Our core values are Respect, Integrity, Accountability, Commitment, and Results.