Radiology Coordinator- (Part-Time)
About the role
The Radiology Coordinator performs a wide variety of routine duties including clerical, technical and patient related functions. The Radiology Coordinator is responsible for assisting members of the patient care team and providing a broad range of health care services such as: patient check-in, exam review, preparation for the visit, patient education, assistance with exams and procedures, and patient transporting. The Radiology Coordinator is trained to use a wide variety of radiographic equipment, computers, and software. The Radiology Coordinator may be assigned to work in a variety of imaging sections, assist multiple radiology modalities and/or clinical services per operational needs. The incumbent must be able to resolve conflict and endure the pressures associated with a constantly changing work environment. The incumbent assists with examinations involving adult, geriatric, adolescent, and pediatric patients in the various Radiology Imaging sections.
Requirements
- High School Diploma or GED Required
- Associates degree or equivalent combination of education and work experience preferred
- Current Basic Life Support (BLS) certification for healthcare providers required
- One year related work experience preferred
- Maintains basic knowledge of sterile technique sufficient to support imaging procedures under the direction of a technologist or other licensed clinical staff member
- Basic computer skills and the ability to understand medical and surgical terminology
Patient Preparation and Care
- Greets and checks in patients, confirms two patient identifiers, reviews examination preparation, and explains studies to the patient in a clear manner according to department protocol or technologist guidance
- Provides patients and families with appropriate information and resources while maintaining a caring, professional manner; offers warm blankets and other appropriate comfort measures
- Prepares patients for imaging by assisting with gowns, ensuring jewelry or metal objects are removed when required, and securing personal belongings
- Positions patients according to technologist direction, maintains positioning during procedures, and promotes patient comfort
- Observes patients for signs of distress, including dizziness, anxiety, or pain; promptly reports concerns to appropriate clinical staff and stays with patients who need reassurance or monitoring before or after imaging
- Assists adult, geriatric, adolescent, pediatric, injured, and mobility-limited patients with assigned support activities for which the coordinator has received appropriate training and department authorization
Imaging and Technologist Support
- Assists technologists with diagnostic imaging examinations and procedures and remains competent in assigned examination-support functions
- Works in a variety of imaging sections and supports CT, MRI, X-ray, ultrasound, mammography, DXA, and other assigned imaging or clinical-service workflows according to operational needs
- Sets up imaging rooms and equipment for scheduled examinations, including appropriate isolation precautions and the availability of radiation shielding
- Prepares the next patient and examination area in advance to support continuous workflow between examinations
- Assists with portable imaging runs, including helping position bed-bound patients and bringing equipment to bedside locations
- Serves as a chaperone for ultrasound examinations when requested
Ordering, Scheduling, and Workflow Coordination
- Checks imaging orders for complete information
- Independently contacts referring providers to clarify incomplete or unclear imaging orders and requests corrected orders according to department protocol or technologist guidance
- Refers all new, revised, or corrected medical orders to appropriately licensed personnel for receipt and processing; the coordinator does not receive or modify medical orders
- Obtains sufficient information to determine whether a procedure should be performed immediately or within a specified time frame, following established protocols
- Schedules STAT examinations as needed and helps prioritize STAT and routine cases according to urgency, established protocols, and technologist direction
- Schedules imaging appointments that require coordination with other specialty areas, handles radiology appointment rescheduling according to department procedures, and coordinates imaging with services such as surgery and wound care
- Communicates with the radiologist workflow team to correct workflow errors
- Registers new providers with the radiologist group when requested, including Corepoint requests
- Routes faxes to the appropriate imaging modalities for protocoling as part of standard clerical workflow
- Communicates with the emergency department, nurses, providers, scheduling staff, and other departments regarding patient readiness and examination timing
- Organizes work assignments according to department protocols and direction from the manager or supervising technologist
- Assists the manager in maintaining the staff schedule
- Reviews the next day's schedule and prepares appropriate non-clinical materials and workflow information in advance
Patient Transport and Department Logistics
- Safely transports patients to and from imaging areas by wheelchair, gurney, bed, cart, or stretcher
- Uses appropriate lifting and transfer devices and follows established safety protocols when moving or positioning patients
- Locates and coordinates patients across the emergency department, inpatient units, surgery, clinics, waiting areas, and other departments as needed
- Keeps hallways, transport routes, imaging rooms, and work areas clear and organized
Clerical and Information-System Support
- Performs standard clerical work in radiology, including recordkeeping, answering and routing telephone calls, managing voicemail, entering patient data, and handling routine paperwork
- Scans documents and uploads them to the appropriate patient records
- Uploads and processes imaging discs according to department procedures
- Enters completed examination and billing information into designated systems according to department procedures, based on documentation or confirmation from the performing technologist
- Uses radiographic equipment, computers, software, and assigned department systems appropriately
- Uses the reporting system when assigned to mammography workflows
Equipment, Rooms, and Supplies
- Cleans and sanitizes imaging equipment and examination rooms according to infection-control procedures
- Stocks, rotates, and dates supplies, linen, gloves, gowns, contrast materials, and other department items
- Maintains organized inventory and orders or requests supplies according to department procedures
- Notifies appropriate staff when equipment malfunctions or other equipment issues are identified