Radiology Assistant (Night-Shift) - Remote

Role Responsibilities

• Accept safety and quality of patient care, treatment, and services as a responsibility and priority
• Answer phone calls from hospitals during peak hours
• Aid in resolving client questions/concerns that do not require a radiologist
• Notify radiologists or relevant Vision staff members about client questions to ensure issues are addressed promptly
• Re-fax and send HL7 studies that clients cannot locate
• Collaborate with IT to troubleshoot exams that are not uploading properly
• Reach out to the appropriate hospital contacts to gather missing information
• Inform radiologists of high-priority studies (such as stroke, AI stat, ROB, ICH), adjust exam priority, and monitor their timely completion
• Inform radiologists about follow-up studies belonging to them
• Assign and remove prior comparison studies from the list that were sent for review

Qualifications And Education Requirements

• Ability to work evening/night shifts required
• Minimum of High School Diploma or equivalent required
• Minimum 1 year of Medical/Healthcare experience is required
• Previous Technologist, Radiology Assistant, or imaging experience preferred
• Prior administrative or customer service experience preferred

Other Skills And Knowledge

• Strong written and verbal communication skills
• Excellent customer focus with strong customer service skills
• Exceptional multitasking abilities due to high-volume workload
• Proactive time management skills
• Proficiency in computer skills
• Team-oriented with the ability to work with all levels of management
• Efficient in working remotely

Company Benefits

• 401(k) company matching
• Medical/Dental/Vision Insurance
• FSA | HSA
• Paid Time Off (Vacation, Sick, Floating Holidays)
• Paid Parental Leave
• Variety of additional company perk programs (Health & Wellness, Learning & Development, etc.)