RADIO DISPATCHER

Responsibilities

• Receives calls via telephone, two-way radio, and computer, and directs the information to the proper state or outside agency to resolve highway problems or provide emergency assistance.
• Maintains a log of office communications to ensure an accurate record of the District’s operations is available for future use.
• Acts as a receptionist for the District Office to provide routine information to the general public.
• Operates a word processor and varied office equipment to prepare various permits or written communications.
• Compiles road and weather information to provide the Communications Center with a periodic highway status throughout the District.
• Performs work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

Qualifications

Education/Experience: 8th grade education

Licenses/Certifications: None

Other Requirements: None

Trainee Option: Not applicable

Prior Experience

• One year of communication experience, which includes typing, dispatching, computer/word processing or radio communications.
• Ability to work with and maintain confidential information.

Career Advancement

In-Band Advancement Available: ☐ Yes

Broad Group Level Advancement Available: ☒ No

Disclaimers

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Additional Information

Contact Christopher Turgeon, District 2 Engineer, at 603-448-2654 or District2@dot.nh.gov for more information.

Contact James Roberg, at (603)-271-8025 or at James.G.Roberg@dot.nh.gov for assistance creating your talent profile or applying online.

EOE TDD Access: Relay NH 1-800-735-2964