R2026106685 University Housing Operations Assistant

R2026106685 – University Housing, Colorado State University

About the role

The Operations Assistant (OA) is a paraprofessional position responsible for serving residential students individually and in groups. The OA’s primary role is to support the daily needs of residents and promote the social and safety needs of the community. OAs engage in critical thinking and problem-solving to address individual and community needs, and provide support to residents by staffing desks and community spaces to respond to evening and overnight resident needs, behavioral concerns, safety issues, or facilities problems.

Responsibilities

• Communicate in a timely manner with supervisors and Housing & Dining Services (HDS) staff.
• Remain present and alert at the community desk to support daily and nightly operations and serve resident needs.
• Complete walk-throughs of the community during night operations to ensure continued safe operation.
• Respond to and report emergencies, serving as an initial responder who refers emergencies to trained professional staff and/or emergency services.
• Support large-scale administrative operations such as move-in and move-out, room/apartment checks, and safety inspections.
• Participate in regularly scheduled meetings and trainings with supervisor and staff.

Note: specifics of each role may differ slightly depending on the needs and structure of the assigned community.

Requirements

• Must have 15 or more in-process or completed credit hours at time of application.
• Be fully enrolled at CSU and working toward graduation; maintain good academic standing with a minimum semester cumulative GPA of 2.0 for undergraduate students and 3.0 for graduate students for each semester of employment.
• No current or pending disciplinary incidents; prior incidents must be disclosed at time of application and hire.
• Available to attend bi-weekly staff meetings during Fall and Spring terms; OAs are expected to work their academic and personal schedule around this meeting time.
• Eligible to work in the U.S. up to 20 hours per week.

Qualifications

• 2.5 GPA or higher for undergraduate students (preferred).
• One or more semesters of experience living in the residence halls before starting work in this position (preferred).
• Demonstrated skill in fostering respectful and collaborative interactions with others.
• Availability to work overnight and/or weekend hours in a residential community.

Schedule

The OA position is a 15-20 hour per week position, paid hourly. OAs may fulfill additional hours during training periods and various high-need times of the year.

Anticipated start date: 9/14/26.