R&R Technician

Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience. With over 1,000,000 active customers, we continue to push the boundaries of technology, design, and functionality. Our team is passionate about developing cutting-edge products and offers exciting opportunities for career growth in a dynamic, fast-paced environment.

About the Role

Tactacam is looking for a dependable, detail-oriented team member to inspect, test, and refurbish our outdoor camera products. This is a 1-year contracted role based in Decorah. Previous camera or electronics repair experience is helpful but not required—we provide training on our products, systems, and testing processes. Experience in manufacturing, assembly, automotive work, agriculture, maintenance, warehousing, or other hands-on environments can translate well to this position.

Responsibilities

• Inspect and test cameras and accessories returned by customers.
• Follow step-by-step processes to identify product issues.
• Troubleshoot problems and determine what may have caused the product to fail.
• Repair or refurbish eligible products using established tools and procedures.
• Complete final quality checks to ensure refurbished products meet Tactacam standards.
• Enter testing results, product information, and completed work into company systems.
• Track serial numbers, IMEIs, and product movement accurately.
• Keep returned products, parts, tools, and work areas organized.
• Identify repeated product issues and share findings with department leadership.
• Help Product and Customer Support teams understand what we are finding in returned equipment.
• Follow safety, quality, inventory, and product-handling procedures.
• Contribute ideas that could make the repair and return process faster or more consistent.
• Assist with inventory counts and other department projects when needed.

Requirements

• Dependable and punctual, with reliable transportation to our Decorah facility.
• Comfortable working with your hands and learning how products function.
• Able to follow written instructions and repeat processes consistently.
• Patient and persistent when identifying the cause of a problem.
• Detail-oriented and committed to completing accurate work.
• Comfortable using a computer and learning new software.
• Able to organize work and manage time effectively.
• Comfortable working independently after training.
• Willing to ask questions and work with others when help is needed.
• Able to maintain quality while completing similar tasks throughout the day.

Preferred Experience

• Manufacturing or production
• Product assembly
• Automotive, small-engine, or equipment maintenance
• Agriculture or farm-equipment troubleshooting
• Warehouse or inventory work
• Quality inspection
• Electronics, cameras, or connected devices
• Returns, repair, or refurbishment

Benefits

• Medical, Dental, and Vision coverage
• 401k plan
• Paid Time Off (PTO)
• Disability Insurance
• Life Insurance

Please note: At this time, we are not accepting applications from candidates based in Alaska (AK), Connecticut (CT), Delaware (DE), Massachusetts (MA), New Mexico (NM), and South Dakota (SD).