R&D Operations & Transformation Analyst

About the role

R&D Operations & Transformation Analyst HATCI is the North American R&D HQ for Hyundai Motor Group. We are seeking an Operations & Transformation Analyst to join our team and drive modernization across our growing R&D organization.

Responsibilities

• Project Management & Execution
• Lead, and deliver projects that meet objectives on time, within scope, and within budget
• Define project goals, scope, deliverables, and success criteria in collaboration with stakeholders
• Develop detailed project plans, schedules, milestones, timelines, and resource estimates
• Act as the primary stakeholder contact for project status, updates, reports, and presentations
• Track, manage, and resolve issues and risks as they arise
• Platform Administration & Knowledge Management
• Develop, architect, and maintain the technical framework and business-level settings for Jira and Notion platforms
• Create and execute comprehensive deployment plans to drive adoption and training across all employees and sites
• Build the company's knowledge management system, including documentation, FAQs, resources, guides, templates, policies, and procedures
• Serve as the organizational expert and primary point of contact for both platforms—supporting departmental champions, troubleshooting issues, and liaising with software vendors and external consultants
• Process Improvement & Organizational Optimization
• Review existing ways of working across departments and document current-state processes
• Analyze operations to identify improvement opportunities and develop target-state processes
• Create detailed documentation including procedures, standard work instructions, and flowcharts
• Drive action plans to close process gaps and implement improvements
• Facilitate process improvement workshops and structured improvement activities across the organization
• Operations & Administrative Support
• Provide support to the President and Leadership Team by acting in a chief of staff capacity: facilitate meetings, develop and track action plans, prepare executive-level reports and presentations
• Establish and administer key performance indicators (KPIs) to measure organizational effectiveness
• Collaborate with departments including engineering, production, procurement, and facilities to ensure seamless operations
• Create and maintain operational templates and documentation standards

Qualifications

• Bachelor's degree or equivalent professional experience in Engineering, Business, or STEM discipline
• Desired major in Engineering, Business, or STEM discipline
• 5+ years of relevant experience (10+ years strongly preferred)
• Previous experience within the automotive industry preferred

Skills

• Demonstrated experience leading projects in ambiguous environments, designing and implementing processes, and supporting organizational growth and transformation
• Exceptional written and verbal communication skills
• Strong facilitation and workshop leadership capability
• Influential communicator able to motivate and align diverse teams
• Highly adaptable and comfortable with change
• Self-directed, proactive, and execution-focused
• Organized, analytical, and detail-oriented without losing strategic perspective

Benefits

• Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family
• 100% employer-paid disability and life insurance
• Generous paid time off including vacation, sick and abundant holidays
• A global environment that fosters diversity
• Competitive salaries
• Retirement savings and planning benefits
• Access to health savings accounts and flexible spending accounts
• Opportunity to shape the success of a growing R&D organization
• Direct exposure to senior leadership and strategic initiatives
• High-impact role with visible results