Quote Writer (part-time)

Primary Duties And Responsibilities

• Produce accurate quotes for all service and parts jobs requested by the customer or the assigned branch and send to the branch and the customers.
• Review the equipment and work required from the quote requests, research pricing, and quote forklift fleet account billing.
• Interact with internal and external customers to answer questions, provide support, and educate clients about the company’s products, services, and offers.
• Set values on all trades (parts, service, labor, etc.) with analysis and adjustments to the competitive market.
• Notify the branch service coordinators and technicians on any estimates approved by the customer.

Job Requirements

• Minimum of 2 years of experience working in dealership, preferably with service or warranty background.
• Extensive knowledge of the material handling industry as well as experience in the wholesale market preferred.
• Self-starter who can work independently or in a team.
• Pleasant demeanor with excellent customer service and communication and follow-up skills.
• Able to effectively manage time and multiple priorities.
• Proficient with Microsoft Suite systems and other computer programs; Microsoft Dynamics 365, Equipsoft and Tinnacity experience preferred.