Quick Service Restaurants (QSR) Assistant General Manager - FUTURE OPPORTUNTIES

Job Description

The Quick Service Restaurants (QSR) Assistant General Manager oversees the complex day-to-day operations of QSR at a single Eataly location. Reports directly to the QSR General Manager and supervises the QSR staff of service leads, baristas, sales associates and stockers.

• Collaborates closely with the QSR General Manager on all aspects of management
• Makes schedule and submits payroll for staff with approval of the QSR General Manager
• Hires, assigns, trains, motivates, evaluates and terminates employees as necessary
• Documents, investigates and resolves employee and guest incidents
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
• Sends daily shift notes to the QSR General Manager

Qualifications

• Bachelor’s Degree
• 2+ years of management experience in counter-service or retail environment
• Exceptional communication, leadership, motivational and teambuilding skills
• Demonstrated problem-solving, organizational and analytical skills
• Advanced proficiency in MS Office and common retail POS system (for example, Micros)
• Experience and knowledge in coffee, coffee production and manual espresso machines

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Compensation

The annual compensation for this position is $70,000 - $85,000

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program

Additional Information

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.