Quick Lane Technician

About the role

Mac Haik Toyota in League City, TX, has served the League City, Pearland, Friendswood, Texas City and Dickinson, TX, areas as a locally owned and operated new and used car dealership. Mac Haik Toyota is one of the leading Toyota dealerships in Texas, and we make it our mission to make all our customers feel as if they're a member of our small-town family. The Quick Lane Technician position is responsible for lubricating cars quickly and thoroughly, carrying out manager-assigned duties per MHAG and factory standards, and building customer loyalty by developing trust and ensuring confidence in Mac Haik Automotive Group as a caregiver for vehicle safety and reliability.

Responsibilities

• Diagnose and repair vehicle maintenance systems including, but not limited to: flushes, oil changes, tire rotations.
• Perform thorough check of customer's car (i.e., battery, lights, and tires); referring all needed repairs and preventive maintenance to Service Advisor.
• Operate and maintain all lubrication equipment; perform all lubrication services.
• Receive repair order from either the Service Salesman or the Production Foreman and proceed to service lift.
• Lubricate entire car while looking for other items which may need repair.
• Make certain all equipment is in proper working order, especially the lifts.
• Use adequate, but not excessive, amounts of materials and supplies.
• Ensure that customers' cars are kept clean and are only driven for business purpose.
• Keep shop area neat, clean; must account for all dealership-owned tools at all times.
• Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other service publications.
• Participate in service training activities; attend factory-sponsored training classes.
• Communicate regularly with service advisor/dispatcher to confirm repair order information and diagnostic information.
• Meet customer service standards by achieving 'above district' customer service information 'CSI' scores.
• Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
• Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
• Safeguard dealership assets and customer data.
• Complete required training assigned through the company training portal.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
• Other duties as assigned.

Skills

• Strong work ethic
• Communication skills
• Positive attitude
• Dependability
• Excellent attendance
• Self‑motivated
• Ability to work with others as a team

Qualifications

• Valid driver's license and an acceptable driving record
• Successful completion of pre‑employment screening
• Authorization to work in the USA

Benefits

• Medical, dental, and vision insurance plans
• 401(k) Retirement Plans with Company Match
• Opportunities for advancement
• Great culture

Schedule

5 day work week