Quarterdeck Market Place Supervisor

Essential Duties & Responsibilities

• Supervise and lead daily Market Place operations at the Quarterdeck Restaurant, ensuring a seamless and elevated guest experience
• Greet and engage guests, providing support with grab-and-go food, beverage, and ice cream selections
• Manage, train, and coach Market Place Attendants to ensure service standards and operational excellence
• Oversee point-of-sale operations, ensuring accuracy in transactions and proper cash handling procedures
• Maintain inventory levels, including monitoring stock, conducting counts, and ensuring product availability
• Place and receive orders, verifying accuracy and proper storage of all deliveries
• Execute retail merchandising standards, ensuring displays are visually appealing, organized, and fully stocked
• Prepare and review daily market reports, including sales tracking and operational updates
• Monitor product quality, freshness, and expiration dates to ensure compliance with food safety standards
• Ensure cleanliness and organization of all service areas, including coolers, freezers, and guest-facing spaces
• Enforce all food safety, sanitation, and health guidelines
• Address guest concerns promptly and professionally, escalating when necessary
• Collaborate with leadership to improve operations, guest satisfaction, and team performance

Qualifications

• Previous supervisory experience in food service, retail, or hospitality preferred
• Strong leadership, communication, and team development skills
• Proven ability to manage inventory, cash handling, and daily reporting
• Excellent guest service skills with a focus on luxury hospitality standards
• Ability to work in a fast-paced, high-volume environment
• Dependable, punctual, and results-oriented
• Ability to stand for extended periods and lift light to moderate items
• Flexible availability, including weekends and holidays