Quant Analytics Sr. Associate - Employee Experience

Job Responsibilities

• Aid in crafting and presenting data-driven stories that integrate both digital and offline data sources to support product development and strategic decisions.
• Contribute to the development of product insights for various audiences, leveraging both digital and offline data to provide a comprehensive view of product performance and user behavior.
• Support the optimization and implementation of analytics frameworks that encompass both digital and offline data collection, using tag management systems and other relevant tools to improve data accuracy and functionality.
• Collaborate with the engineering team to translate business goals into technical specifications, ensuring alignment with digital product strategies and operational needs, while considering the integration of offline data sources.
• Work closely with Digital Product Owners on product roadmap feature scoping and enhancements to ensure data-driven decisions shape user experience and product functionality, incorporating insights from both digital and offline data.
• Aid in documenting product requirements, defining acceptance criteria, and ensuring that technical implementation aligns with business objectives through data governance and hygiene practices, including the management of offline data sources.
• Facilitate collaboration among different business units to ensure that new features integrate well with existing systems and support the overall digital strategy, while also considering the impact of offline data.
• Contribute to the development of internal Business Intelligence capabilities to democratize data access and enhance organizational analytics maturity, enabling data-backed decision making that includes insights from both digital and offline data.
• Support cross-functional teams in planning and executing product features, optimizing the customer journey and product performance through strategic data collection and analysis that synthesizes both digital and offline data sources.

Required Qualifications, Capabilities, And Skills

• Minimum 3-5 years of experience or equivalent expertise in analytics, with a focus on synthesizing and integrating both digital and offline data sources to derive insights.
• Proficient in using a variety of data analytics tools and platforms to collect, analyze, and report on data, with an emphasis on integrating diverse data sets to form a cohesive narrative.
• Experience with tag management systems and other data collection frameworks to ensure accurate and comprehensive data capture from multiple sources, both digital and offline.
• Familiarity with journey analytics tools that combine digital and non-digital data to understand the complete user journey is a plus.
• Demonstrable skills in SQL, R, Python, or similar tools for data analysis, critical for joining and analyzing diverse data sets to drive insights and optimize product strategies.
• Strong communication skills, capable of transforming complex and varied data into insights; this role involves more than reporting – it's about weaving together data from multiple sources into narratives that support strategic decisions.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans