Qualtrics Digital Implementation Specialist (4 month contract)

We are seeking a Qualtrics Digital Implementation Specialist to join our team and support a leading global enterprise technology client. In this role, you will implement, configure, and optimize Qualtrics solutions that power enterprise Customer Experience (CX) programs.The ideal candidate has strong hands-on experience with Qualtrics, a solid understanding of Customer Experience (CX) and Voice of Customer (VoC) programs, and enjoys working with both technical and business stakeholders to deliver impactful solutions. This is a full time position working EST hours. This is a contract position expected to last 4 months. ResponsibilitiesConfigure, implement, and optimize Qualtrics Digital Experience (DX) solutionsDeploy and manage website intercepts, digital feedback programs, and customer experience initiativesTranslate business requirements into scalable Qualtrics solutionsPerform QA testing, troubleshoot implementation issues, and ensure platform reliabilityCollaborate with consultants, developers, and client stakeholdersManage multiple implementation projects and timelinesMaintain implementation documentation and best practices RequirementsBachelor's degree or equivalent experience3–5 years of hands-on Qualtrics implementation experienceStrong understanding of Customer Experience (CX) and Voice of Customer (VoC) programsExperience with Qualtrics Digital, Website/App Feedback, or XM PlatformWorking knowledge of HTML, CSS, and JavaScriptStrong project management and problem-solving skillsExcellent communication and stakeholder management abilitiesExperience working in a consulting, agency, or enterprise environment is preferred