Quality Technician III

What You'll Be Doing

• Perform required off-line testing to verify products meet customer specifications.
• Accurately collect, enter, and maintain quality data while monitoring trends and identifying opportunities for improvement.
• Partner with machine operators to identify defects, communicate findings, and document corrective actions.
• Maintain laboratory records, quality documentation, and product retention samples.
• Collaborate with production, engineering, and other departments to resolve quality issues.
• Analyze quality metrics, internal scrap, process capability data, customer complaints, and returns.
• Verify customer returns are received, documented, and processed accurately and on time.
• Participate in plant quality initiatives and continuous improvement projects.
• Serve as an active member of at least one plant safety team.
• Prepare, maintain, and communicate plant quality metrics and reports.
• Assist with preparation for internal, customer, and third-party quality audits.
• Support the Quality Engineer with process improvement and corrective action initiatives.
• Lead continuous improvement projects focused on product quality, process capability, and customer satisfaction.
• Maintain compliance with company quality standards, food safety requirements, and manufacturing procedures.
• Perform other duties as assigned.

Qualifications

• Experience in a manufacturing or quality assurance environment.
• Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Strong written and verbal communication skills.
• Comfortable communicating with operators, supervisors, engineers, and leadership.
• Strong analytical and problem-solving skills.
• Ability to read and interpret manufacturing specifications, work instructions, and quality documentation.
• Excellent attention to detail and ability to work independently with minimal supervision.
• Comfortable standing for extended periods and lifting up to 50 pounds as needed.
• Willingness to work occasional overtime and support off-hours quality issues when required.
• Experience with quality systems, audits, statistical analysis, or continuous improvement methodologies is preferred.