Quality Technician/Engineer (Electronics / PCBA)

KiddeFenwal is a global leader in industrial and commercial fire suppression systems and safety controls. Through our trusted brands, Kidde Fire Systems and Kidde Fire Protection, we deliver certified detection, suppression, and control solutions across industrial, commercial, and marine environments. Our Fenwal Controls business supports OEM customers with gas ignition, temperature control, and overheat detection technologies. Headquartered in Massachusetts, with operations in the U.S., U.K., and India, we are committed to protecting lives, property, and critical infrastructure worldwide. Learn more at www.kiddefenwal.com

We protect lives and livelihoods through innovation, trusted partnerships, and operational excellence. Integrity, safety, and teamwork are at the core of everything we do.

About the role

We are seeking a Quality Technician (Electronics / PCBA) with hands-on experience in electronic assemblies and printed circuit board assemblies (PCBAs) to support testing, troubleshooting, failure analysis, and quality improvement activities. This role is responsible for diagnosing electronic product issues, supporting root cause investigations, evaluating returned products, and maintaining quality documentation. The ideal candidate is detail-oriented, technically curious, and comfortable working directly with electronic hardware in both laboratory and manufacturing environments. This position works closely with Engineering, Manufacturing, Quality, Customer Service, and Supply Chain teams to improve product quality and customer satisfaction.

Responsibilities

• PCB Testing, Troubleshooting & Failure Analysis
  • Troubleshoot and debug PCB assemblies using oscilloscopes, multimeters, power supplies, and other electronic test equipment.
  • Probe signals, trace circuits, and identify component-level failures.
  • Read and interpret electrical schematics, assembly drawings, and technical documentation.
  • Analyze production defects and customer-returned products to identify failure modes.
  • Support root cause investigations and corrective action activities.
  • Document findings and prepare technical reports for each product analysis.
• RMA & Customer Return Support
  • Support the Returned Material Authorization (RMA) process, including receipt, evaluation, and disposition of returned products.
  • Conduct failure analysis on customer-returned products and document findings.
  • Work with Customer Service and Engineering to ensure timely resolution of customer quality issues.
  • Maintain accurate records for all RMA investigations and dispositions.
• Repair, Rework & Product Validation
  • Perform PCB rework, soldering, and component replacement on SMT and through-hole assemblies.
  • Conduct functional testing to verify repairs and corrective actions.
  • Ensure products meet performance, quality, reliability, and safety requirements.
  • Support product validation and verification testing as required.
• Quality Systems & Documentation
  • Maintain quality records, inspection data, test results, and analysis reports.
  • Support non-conformance investigations and corrective action processes.
  • Assist with continuous improvement