Quality Technician

About the role

Are you detail-oriented and looking for a hands-on role where your work makes a real difference? As a Quality Technician, you'll help ensure critical medical equipment is clean, inspected, tested, maintained, repaired, accurately inventoried, and ready when healthcare customers need it. With opportunities at Level I and II, this role offers room to build your technical expertise, take on greater responsibility, and grow into a leadership role.

Responsibilities

• Prepare medical equipment for customers by cleaning, maintaining, decontaminating, inspecting, and performing basic function testing.
• Identify equipment requiring repair, properly tag units, and coordinate repairs with internal teams, customers, and Field Service Engineers.
• At higher levels, troubleshoot, diagnose, adjust, maintain, and repair electronic medical equipment.
• Ensure equipment barcodes, inventory records, inspection updates, and documentation are accurate and up to date.
• Coordinate receiving, shipping, inventory allocation, and track-and-trace activities while ensuring customer ship dates are met.
• Conduct physical inventory counts, cycle counts, and parts management activities.
• Maintain a clean, organized, and efficient warehouse environment.
• Communicate with customers, Sales Representatives, hospital representatives, and internal teams regarding equipment availability, repairs, and inventory.
• Assist with tradeshow staging, on-site training, and customer support activities.
• At Level III, help coordinate daily team workload, train junior personnel, and provide performance feedback to management.
• Support inventory reporting, month-end processes, and other operational projects as needed.
• Serve as a trusted point of escalation for equipment and customer issues at higher technician levels.

Benefits

• Make a difference: Your work helps keep medical equipment ready for the healthcare professionals who rely on it.
• Hands-on experience: Build valuable skills working with medical equipment, inventory systems, troubleshooting, and repair processes.
• Career growth: Opportunities to advance from Level I to Level II and III as you develop your technical and leadership skills.
• Be part of a team: Collaborate with technicians, engineers, customers, hospital teams, and other professionals every day.
• Variety in your work: No two days are exactly alike—you'll balance equipment, inventory, customer service, shipping, and technical responsibilities.

Pay

$22/hour