Quality Technician

About the role

The position of Quality Tech will be assisting the Quality Manager in the plant location. Excellent attendance is a must.

Responsibilities

• Superior time management skills; self-driven and self-motivated
• Outstanding organizational skills and attention to detail
• Ability to solve practical problems and interpret verbal and written instructions
• Multi-tasking; ability to work with various challenges and deal with a variety of situations
• Ability to read, comprehend and interpret operating instructions, training and procedure manuals
• Excellent communication skills; able to speak effectively to employees, managers, customers
• Excellent listening skills; ability to provide positive and corrective feedback
• Very involved in the complaint process for internal and external customers; entering, tracking, receiving complaint issues and resolutions to complaints or root cause analysis
• Ability to perform process audits
• Data entry
• Management and control of documents (safety, training and quality)
• Control of non-conforming supplier defects and returns
• Management of sorting and reworks
• Management of weekly KPI's and/or compliances with CAR (corrective action reports)
• Responsible for PAR (Preventive Action Reports)
• Lead Safety Committee in the DC
• Conduct 7-minute Safety Trainers to all employees in the DC
• Complete safety and incident forms

Requirements

• Computer literacy; proficient with Microsoft Office especially Excel, Access and PowerPoint
• High school graduate or equivalent with related college degree and/or technical courses or associate (two-year) college degree
• Minimum of one year of experience in a related field
• Knowledge of LEAN manufacturing, ISO, Six Sigma preferred, OSHA or Safety related field

Skills

Mathematical Skills

• Able to read a tape measure with speed and accuracy
• Able to calculate figures and amounts such as percentages, measurement, volume and rate
• Able to apply concepts of high school math

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Demands

• Regularly required to walk, talk and hear
• Frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms
• Occasionally required to sit
• Must regularly lift and/or move up to 50 pounds
• Vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

• Frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles
• Noise level is usually loud

Performance Measurements

The performance of the employee will be measured based on the following main factors:

• Operating Standards – meet or exceed operating standards set in the areas of quality, cost, safety, customer satisfaction and productivity
• Personal Growth – Each year, professional goals will be developed and agreed to by the employee and supervisor
• Employee Relations – Evaluated regarding behaviors associated with appropriate human interaction, respect and communication
• Creativity – Expected to be active in advancing the business through new and innovative ideas