Quality Technician

Leominster, MA 01453

FLSA: Non-Exempt
Reports to: QC Manager

About the role

This position plays a key role in maintaining product quality throughout the manufacturing process. The Quality Technician is responsible for supporting or performing inspections of raw materials, in-process products, and finished products to ensure they meet specifications, safety standards, and customer expectations. The role involves implementing quality control measures, collaborating with cross-functional teams to address quality issues, and driving continuous improvement initiatives.

Responsibilities

• Develop systems that will help improve current processes.
• Perform inspections of in-process and finished products.
• Open, report Non-conformances and assist in root cause investigations and other continuous improvement activities.
• Perform process and product audits.
• Perform tests as required and record results in laboratory information systems.
• Supports and/or performs First Article inspections.
• Run Kaizen events or Continuous Improvement Teams.
• Create and/or update work instructions, SOPs, and any quality documentation or programs and provide training to inspectors/operators to ensure that process parameters are being met and that everyone in the process understands their roles and requirements.
• Perform dimensional checks using tools such as calipers, tape measures, height gauges, and angle finders.
• Prepare quality reports by collecting, analyzing, and summarizing data.
• Verify Materials by confirming specifications, conducting visual, document review, and measurement tests.
• Assist in quality-related training of employees.
• Utilize and promote the concepts of continuous improvement, including lean.
• Attend and participate in internal and external training and educational courses required by the company.
• Always follow health and safety requirements and bring to light safety concerns as soon as they arise.
• May, on occasion, be required to perform duties other than those specified in this description.

Requirements

• Associate's or Bachelor's in a Technical field required.
• 3+ years of experience in a quality role within a manufacturing sector.
• Familiarity with Lean, Quality Tools, Six Sigma, Audits, or corrective action methods.
• Ability to read and interpret engineering drawings, specifications, calibration, and test instructions.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Strong attention to detail and documentation accuracy.
• Proven leadership, interpersonal skills, and personal development skills.
• Excellent written and verbal communication skills.
• Teamwork skills.
• Bilingual preferred.
• Statistical process control experience preferred.

Physical Requirements

Physical demands described as Never (0-2.5 daily hours), Occasionally (0.25-2.5 daily hours), Frequently (2.5-5.5 daily hours), or Continuously (5.5-8 daily hours):

• Sitting: Never
• Walking: Continuously
• Standing: Continuously
• Driving: Occasionally
• Bending: Frequently
• Reaching: Frequently
• Gripping: Frequently
• Stooping: Frequently
• Pushing/Pulling: Frequently
• Twisting: Frequently
• Lifting/Carrying:
  • 0-10 lbs: Frequently
  • 10-20 lbs: Occasionally
  • 20-50 lbs: Occasionally
  • 50-100 lbs: Never
• Stress Level: Moderate

Pay

Salary Range: $16.50 - $23.00 Hourly

Values

At AIS, we have a strong set of values that guide our business and help us align with our customers:

• We listen to our customers.
• We rely on our Employees.
• We honor Integrity.
• We embrace Continuous Learning.
• We lead with Design.
• We create Value.
• We work to make the World better.