Quality Technician
Millennium Print Group, A Subsidiary of the Pokémon Company International · Morrisville, NC · 1 mo ago
On-siteQuality AssuranceFull-time
About the role
The Quality Technician is responsible for inspecting products and auditing manufacturing processes to ensure quality standards, company requirements, and customer expectations are consistently achieved. This role works closely with manufacturing teams to identify defects, monitor product quality, validate processes, and maintain accurate documentation. The ideal candidate is highly detail-oriented, quality-focused, and committed to supporting operational excellence and customer satisfaction.
Responsibilities
- Inspect products throughout production to ensure compliance with customer specifications and quality standards.
- Review job documentation and product requirements before performing inspections.
- Identify, document, and communicate defects, discrepancies, and non-conforming products.
- Perform quality audits and process validations throughout production.
- Maintain inspection records, audit reports, and quality documentation.
- Analyze quality trends and support corrective actions and process improvements.
- Verify work-in-process materials are properly identified and tracked.
- Utilize quality tools, measuring devices, and technology to validate product specifications.
- Collaborate with production teams to improve quality performance and consistency.
- Support compliance with ISO standards, quality procedures, and company policies.
- Promote a safe, clean, and organized work environment.
Requirements
- High School Diploma or equivalent required.
- 1+ year of quality inspection, manufacturing, production, or industrial experience preferred.
- Printing industry experience is a plus.
- Experience working with quality systems, audits, or inspections preferred.
Skills
- Exceptional attention to detail and accuracy.
- Strong organizational and documentation skills.
- Effective communication and interpersonal abilities.
- Ability to identify defects and quality issues.
- Experience using Microsoft Office applications and production systems.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Basic mathematical skills.
- Commitment to quality, safety, and customer satisfaction.
Qualifications
- Passion for Cards – Help deliver premium trading card products enjoyed by collectors and fans around the world.
- Dedicated to Quality and Safety – Support a culture committed to product quality, customer satisfaction, and workplace safety.
- Building Relationships – Work closely with Production, Operations, and Quality teams to drive success.
- Integrity and Respect – Demonstrate professionalism, accountability, and pride in your work.
- Challenging the Expected – Identify opportunities to improve processes, quality systems, and operational performance.
Benefits
- Competitive Compensation
- Medical, Dental, and Vision Coverage
- 401(k) with Company Match
- Paid Time Off and Holidays
- Career Development Opportunities
- Employee Assistance Program
- Wellness Programs
- 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
- Health Savings/Flexible Spending Account options
- Paid time off, including 10 company-paid holidays, plus 1 floating holiday
- Comprehensive relocation package available for qualified candidates
Pay
A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan.
Schedule
Full-Time | 6:30pm - 6:30am (Night Shift) | 2,2,3,2 rotation