Quality Technician
IMA Life North America · Tonawanda, NY · 2 wk ago
On-siteQuality AssuranceFull-time
Job Summary
We are seeking a detail-oriented, hands-on Quality Technician to support product quality, process compliance, and continuous improvement within a complex manufacturing environment. This role is responsible for inspection activities, nonconformance management support, supplier quality engagement, calibration control, and Quality Management System execution. The ideal candidate combines strong technical inspection skills with disciplined problem solving and a commitment to driving quality excellence throughout the organization.
Responsibilities
- Perform incoming, in-process (WIP), first-article, and final inspections of fabricated, machined, and assembled components. Verify conformance to engineering drawings, specifications, customer requirements, and applicable codes and standards.
- Identify, document, quarantine, and process nonconforming materials and products. Support root cause investigations and corrective actions using structured problem-solving methodologies.
- Conduct supplier source inspections and supplier assessments, including periodic travel as required. Work collaboratively with suppliers to improve quality performance and resolve recurring issues.
- Accurately record inspection results, nonconformance data, and quality metrics. Provide timely reporting to support decision-making and continuous improvement initiatives.
- Maintain control of inspection, measuring, and test equipment. Coordinate and document calibration activities to ensure equipment accuracy and compliance.
- Generate, maintain, and improve inspection procedures, work instructions, inspection plans, and calibration documentation.
- Support and perform internal quality audits to evaluate compliance with ISO 9001 requirements, company procedures, and customer expectations.
- Participate in Lean manufacturing and quality improvement initiatives focused on defect reduction, process capability improvement, waste elimination, and customer satisfaction.
- Assist in training production personnel and fellow technicians on inspection methods, quality standards, and best practices.
- Promote a culture of safety and quality by ensuring compliance with OSHA, EPA, DOT, ISO, ASME, ANSI, and other applicable regulatory and company requirements.
Qualifications
- Associate degree in a technical discipline preferred. Equivalent combination of technical training and 3-5 years of manufacturing quality experience will be considered.
- Strong ability to read and interpret engineering drawings, GD&T, specifications, inspection plans, and manufacturing documentation.
- Working knowledge of metal fabrication, machining, welding, assembly processes, and pressure vessel manufacturing environments. Experience with ASME-coded products is preferred.
- Proficiency using precision measurement equipment such as calipers, micrometers, height gauges, indicators, and other inspection tools.
- Experience supporting root cause analysis, corrective action implementation, and continuous improvement activities.
- Knowledge of ISO 9001 quality systems, documentation control, audit processes, and quality records management.
- Strong written, verbal, and interpersonal communication skills with the ability to collaborate effectively across operations, engineering, purchasing, and suppliers.
- Proficiency in Microsoft Office applications and quality data entry/reporting systems.
- Must be able to work on-site and perform shop-floor inspections in a manufacturing environment.
- This position may involve occasional travel of less than 10%, primarily local travel.
Pay
- Salary range: $60,000–70,000
- Annual bonus
Benefits
- Comprehensive medical, dental, vision, life and disability insurance
- 401(k) retirement plan
- Tuition assistance
- Annual bonus