Quality Technician - 3rd Shift (WI)

At Golden Pet Manufacturing, we are proud to be at the forefront of changing the future of pet food by creating the most nutritionally-dense, thoughtfully-sourced, and practical solutions for pet parents everywhere.

About the role

Location: Richfield, WI
Shift: 3rd (10pm - 6:30am)

Responsibilities

• Perform regular inspection and verification of manufacturing lines, equipment, and processes throughout the plant based on an agreed-upon schedule; complete documentation when complete.
• Perform instrument calibrations as needed (thermometers, gauges, lab equipment, etc.).
• Sampling and testing of raw materials, materials in progress, and finished goods; identify non-conforming material (NCM) and assist with the NCM process.
• Help maintain a library of retained samples to assist with material approvals and complaint investigations.
• Regularly interact with Manufacturing, Maintenance, Sanitation, and Logistics employees and supervisors to provide useful feedback on quality-related issues or concerns.
• Verify the Good Manufacturing Practices (GMPs) are being met throughout the manufacturing plant and its processes.
• Lead the environmental swabbing program to ensure pathogen control.
• Assist in monthly internal GMP audits to include documentation and corrective actions.
• Participate in the shelf life monitoring program.
• Lead the collection, analysis, summary, and reporting of data in an appropriate format.
• Investigate issues or potential issues and work with relevant parties to perform root cause analysis for deviations and customer complaints.
• Willing to occasionally help on other shifts when vacations or emergency situations arise.
• Assist in the design and implementation of processes and procedures within the Quality Assurance department.
• Participate in cross-functional team collaboration to assure effective implementation and adherence of Quality Assurance initiatives and continuous improvement.
• Assist the Quality Supervisor in the training of new Quality Technicians.

Qualifications

Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.

• High school diploma or GED equivalent.
• 1+ years of experience in quality assurance.
• Proficient in Microsoft Office or Google programs.
• Understanding of food safety and quality systems and manufacturing processes and technologies (preferred).
• Bachelor's degree in food, biological, or chemical science field (preferred).

Benefits

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Charity sponsorships – make a positive impact on communities worldwide (we’ve donated over $6.1 million to date).
• 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits.
• 401k matching up to 3.5% of your contributions.
• Employee Stock Ownership Plan (ESOP) – company contributions fund your retirement plan with company stock.
• Tuition reimbursement program for eligible tuition expenses.
• Company events, like team picnics and ice cream socials.