Quality Team Supervisors

Job ID: 3054571 | Location: Onsite

About the role

We are seeking an experienced Quality Supervisor to lead manufacturing quality operations within a high-volume production environment. This individual will oversee a team of quality auditors, inspectors, and technicians while ensuring compliance with quality standards, driving continuous improvement initiatives, and supporting production quality performance. The ideal candidate brings strong manufacturing quality experience, proven leadership capabilities, and expertise in root cause analysis, corrective actions, and quality system compliance.

Responsibilities

• Lead and develop a team of quality auditors, inspectors, and technicians.
• Support daily manufacturing quality operations, issue escalation, and containment activities.
• Manage nonconforming materials, quality investigations, corrective actions, and disposition processes.
• Ensure compliance with quality standards, internal procedures, and customer requirements.
• Drive root cause investigations using structured problem-solving methodologies.
• Monitor and improve key quality metrics, including First Pass Yield (FPY), defect rates, customer escapes, and cost of poor quality.
• Partner with Operations, Engineering, Supplier Quality, and Customer Quality teams to drive process improvements and resolve quality issues.
• Support audits, product launches, process changes, and continuous improvement initiatives.
• Promote a strong culture of safety, accountability, and operational excellence.

Requirements

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or a related field.
• 5+ years of manufacturing quality experience.
• Previous leadership, supervisory, or team lead experience.
• Experience with root cause analysis and corrective action methodologies.
• Knowledge of manufacturing quality systems and inspection processes.
• Strong analytical, communication, and problem-solving skills.

Preferred Qualifications

• 8+ years of manufacturing quality experience.
• Experience in HVAC, automotive, industrial, or other high-volume manufacturing environments.
• Knowledge of ISO 9001 quality systems.
• Experience with NCR, MRB, CAPA, and containment processes.
• Experience using SAP, MES, Power BI, or similar manufacturing systems.
• Lean Manufacturing and/or Six Sigma certification or training.
• Experience supporting audits, customer quality issues, and new product introductions.

Pay

Pay Rate: $50–$55/hour, depending on experience and qualifications. Opportunity for full-time conversion after approximately 90 days, based on performance and business needs.

Schedule

2nd Shift: Monday–Thursday, 5:00 PM – 3:30 AM. Overtime and weekend availability required.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans
• Employee Stock Purchase Program (ESPP)
• 401(k) with company match after 12 months of tenure (eligible to contribute within 30 days of start)
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and perks for associations including CompTIA and IIBA
• Dedicated customer service team for consultants (benefits and resources)
• Certified Career Coach