Quality Team Supervisor - 2nd Shift

About the role

We are seeking an experienced Quality Supervisor to lead manufacturing quality operations within a high-volume production environment. This individual will oversee a team of quality auditors, inspectors, and technicians while ensuring compliance with quality standards, driving continuous improvement initiatives, and supporting production quality performance. The ideal candidate brings strong manufacturing quality experience, proven leadership capabilities, and expertise in root cause analysis, corrective actions, and quality system compliance.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning.

Responsibilities

• Lead and develop a team of quality auditors, inspectors, and technicians.
• Support daily manufacturing quality operations, issue escalation, and containment activities.
• Manage nonconforming materials, quality investigations, corrective actions, and disposition processes.
• Ensure compliance with quality standards, internal procedures, and customer requirements.
• Drive root cause investigations using structured problem-solving methodologies.
• Monitor and improve key quality metrics, including First Pass Yield (FPY), defect rates, customer escapes, and cost of poor quality.
• Partner with Operations, Engineering, Supplier Quality, and Customer Quality teams to drive process improvements and resolve quality issues.
• Support audits, product launches, process changes, and continuous improvement initiatives.
• Promote a strong culture of safety, accountability, and operational excellence.

Requirements

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or a related field.
• 5+ years of manufacturing quality experience.
• Previous leadership, supervisory, or team lead experience.
• Experience with root cause analysis and corrective action methodologies.
• Knowledge of manufacturing quality systems and inspection processes.
• Strong analytical, communication, and problem-solving skills.

Preferred Qualifications

• 8+ years of manufacturing quality experience.
• Experience in HVAC, automotive, industrial, or other high-volume manufacturing environments.
• Knowledge of ISO 9001 quality systems.
• Experience with NCR, MRB, CAPA, and containment processes.
• Experience using SAP, MES, Power BI, or similar manufacturing systems.
• Lean Manufacturing and/or Six Sigma certification or training.
• Experience supporting audits, customer quality issues, and new product introductions.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health