Jobs · Quality Assurance · North Carolina

Quality Team Lead

Carrier · Charlotte, NC · 1 mo ago
On-siteQuality Assurance$24–$48/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the posting. Content: - Intro about Carrier (company description) – maybe part of About the role? Actually "About Carrier" is company description; "About This Role" is description. We need to include sections: About the role (maybe combine About Carrier and About This Role?). The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need headings exactly those strings? Probably yes. Use those headings if content exists. We need to decide what goes under each. About the role: Should contain description of role: "Carrier is seeking an experienced Quality Technician Team Lead to support Air‑Cooled manufacturing operations through direct oversight of shop‑floor and outbound quality execution. This role provides daily leadership, coordination, and technical guidance to Quality personnel supporting: In‑process inspection Final audit Test and verification activities 3PL warehouse quality coverage Supplier quality notifications and containment support The Quality Team Lead serves as the primary quality authority on the production floor, ensuring inspections, audits, and quality notifications are executed consistently, independently, and in alignment with approved standards. This position plays a critical role in escape prevention, containment effectiveness, and data integrity across internal and external interfaces." That's substantive. Responsibilities: list bullet points from "Key Responsibilities" sections: Quality Team Leadership & Coordination, In‑Process & Final Quality Oversight, 3PL Warehouse & Supplier Quality Interface, Quality Systems & Documentation. Each has sub-bullets. We need to output
  • for any list of duties/requirements/benefits. So we can flatten into list items, maybe grouping? But we must preserve all substantive info; we can keep sub-bullets as separate list items. Requirements: maybe "Required Qualifications" includes: High School Diploma or GED, 4+ years of experience in manufacturing quality control or inspection, 2+ months of experience working onsite at a Carrier facility. Qualifications: maybe "Preferred Qualifications": Associate degree or experience in a technical field preferred. Working knowledge of basic Microsoft Software, and/or Oracle and SAP experience. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Ability to read and interpret technical drawings and specifications. Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation Familiarity with manufacturing processes and HVAC equipment, such as automated assembly lines, preferred. Knowledge of quality management systems, such as ISO 9001, preferred. Demonstrated experience acting as a lead, senior technician, or functional quality lead Skills: maybe we can extract skills from Preferred Qualifications: communication, interpersonal, collaboration, reading technical drawings, lifting, etc. But we already have those under Preferred Qualifications. The instruction says we can have Skills section if there is real specific content. We could put skills there, but we already have them under Preferred Qualifications. However we need to avoid duplication? Not explicitly forbidden, but we should preserve all info; we could put them under Skills and not repeat under Qualifications. But we need to decide mapping. Better: Use Required Qualifications for mandatory, Preferred Qualifications for preferred, and Skills for specific abilities like communication, technical drawings, lifting, etc. However the Preferred Qualifications already includes many skill-like items. Could treat them as Skills. But we need to follow instruction: "Prefer a few substantive sections over many thin ones." So maybe combine Required and Preferred into Qualifications? But they gave separate headings: Requirements, Qualifications, Skills. We can decide to put Required Qualifications under Requirements, Preferred Qualifications under Qualifications, and maybe Skills under Skills if we can extract distinct skill statements not already covered. However many of the Preferred Qualifications are skill-like; we could move them to Skills and keep Qualifications for education/experience preferences. Let's parse: Required Qualifications: - High School Diploma or GED - 4+ years of experience in manufacturing quality control or inspection - 2+ months of experience working onsite at a Carrier facility Preferred Qualifications: - Associate degree or experience in a technical field preferred. - Working knowledge of basic Microsoft Software, and/or Oracle and SAP experience. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Ability to read and interpret technical drawings and specifications. - Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation - Familiarity with manufacturing processes and HVAC equipment, such as automated assembly lines, preferred. - Knowledge of quality management systems, such as ISO 9001, preferred. - Demonstrated experience acting as a lead, senior technician, or functional quality lead Thus we could put education/experience preferences under Qualifications (Associate degree or experience in a technical field preferred). The rest could go under Skills. But the instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have those headings exactly. Thus:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • High School Diploma or GED
    • 4+ years of experience in manufacturing quality control or inspection
    • 2+ months of experience working onsite at a Carrier facility

    Qualifications

    Associate degree or experience in a technical field preferred.

    (maybe also include "Demonstrated experience acting as a lead, senior technician, or functional quality lead"? That's more skill/experience; but could be under Skills.) Better to put that under Skills.

    Skills

    • Working knowledge of basic Microsoft Software, and/or Oracle and SAP experience.
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
    • Ability to read and interpret technical drawings and specifications.
    • Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation.
    • Familiarity with manufacturing processes and HVAC equipment, such as automated assembly lines.
    • Knowledge of quality management systems, such as ISO 9001.
    • Demonstrated experience acting as a lead, senior technician, or functional quality lead.
    Benefits: we have a list: Health Care benefits: Medical, Dental, Vision; wellness incentives; Retirement benefits; Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation; Disability: Short-term and long-term disability; Life Insurance and Accidental Death and Dismemberment; Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account; Tuition Assistance. Also note: "To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate" and "The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements." We should preserve substantive info; we can list benefits as bullet points. Pay: "The hourly rate for this position is between $24.00 - $48.00 per hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate." So we can put that in

    . Schedule: Not mentioned. No schedule info. So we should NOT include Schedule section. Also we need to remove boilerplate: company description maybe considered boilerplate? It's about Carrier but not directly about role. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." Also "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The company description may be considered not boilerplate but it's generic about Carrier. Might be considered okay to keep under About the role? The About the role section should focus on role description; we could include a brief company overview as part of About the role? The instruction says "About the role" heading; we can include both company description and role description? Might be okay. But we should avoid fluff. However the company description is substantive about Carrier's mission; maybe keep it as part of About the role. Thus About the role

    includes both Carrier description and role description. Let's craft:

    About the role

    Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do.

    Carrier is seeking an experienced Quality Technician Team Lead to support Air‑Cooled manufacturing operations through direct oversight of shop‑floor and outbound quality execution. This role provides daily leadership, coordination, and technical guidance to Quality personnel supporting: in‑process inspection, final audit, test and verification activities, 3PL warehouse quality coverage, supplier quality notifications and containment support. The Quality Team Lead serves as the primary quality authority on the production floor, ensuring inspections, audits, and quality notifications are executed consistently, independently, and in alignment with approved standards. This position plays a critical role in escape prevention, containment effectiveness, and data integrity across internal and external interfaces.

    But we must not invent or summarize away detail. We kept details. Now Responsibilities: need to capture all bullet points. From text: Quality Team Leadership & Coordination Provide day‑to‑day leadership and work direction to: - In‑process Quality Inspectors - Final Auditors - Burst House / Test Inspectors - Quality personnel supporting 3PL warehouse activities Coordinate coverage and prioritize quality resources based on production risk, shipment schedules, and quality trends. Serve as the first point of escalation for quality issues identified by the team prior to involvement of Quality Engineering or Management. Coach and mentor quality team members on: - Inspection and audit expectations - Proper escalation and documentation - Consistent application of standard work In‑Process & Final Quality Oversight Oversee execution of in‑process inspections and final audits to ensure compliance with: - Work instructions - Control plans - Engineering specifications Verify that inspection and audit results are: - Accurate - Complete - Properly documented Reinforce independent quality verification separate from production influence. 3PL Warehouse & Supplier Quality Interface Oversee quality coverage supporting 3PL warehouse operations, including: - Outbound quality verification - Damage, discrepancy, or nonconformance identification Ensure supplier quality notifications are initiated promptly and accurately when supplier‑related issues are identified. Support containment and communication between internal teams, 3PL partners, and

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