Quality Systems Subject Matter Expert (QERTS)

About the role

We are seeking an experienced Quality Evaluation Requirements Tracking System (QERTS) Subject Matter Expert (SME) to support the Associate Laboratory Directorate for Weapons Production (ALDWP) at Los Alamos National Laboratory.

Responsibilities

• Serve as the subject matter expert for the Quality Evaluation Requirements Tracking System (QERTS).
• Analyze, troubleshoot, and resolve existing QERTS data, workflow, and configuration issues.
• Investigate and correct system errors while ensuring data integrity and traceability.
• Review quality evaluation requirements, surveillance records, and workflow processes for accuracy and completeness.
• Support users in identifying root causes of recurring system issues and implement sustainable corrective actions.
• Collaborate with program personnel to improve QERTS processes and documentation.
• Develop recommendations for system improvements, process efficiencies, and long-term maintenance.
• Provide knowledge transfer and technical guidance to internal personnel responsible for ongoing QERTS administration.
• Document findings, corrective actions, and recommendations to support future operations.

Qualifications and Experience

• Active DOE Q Clearance.
• Demonstrated experience serving as a QERTS Subject Matter Expert.
• Strong understanding of QERTS workflows, data structure, and quality evaluation processes.
• Experience identifying and resolving database, workflow, and data integrity issues within QERTS.
• Ability to independently analyze complex problems and develop effective solutions.
• Excellent communication and documentation skills.
• Ability to work full-time on-site at Los Alamos National Laboratory.

Preferred Qualifications

• Previous experience supporting DOE, NNSA, or National Laboratory programs.
• Familiarity with weapons surveillance, stockpile evaluation, quality assurance, or production operations.
• Experience supporting system optimization, data cleanup, or process improvement initiatives.
• Experience training or mentoring system users and administrators.