Quality Systems Specialist

About the role

At Majestic Steel USA, we’re more than a steel service center — we’re a team of innovators and relationship builders committed to growth. As a Quality Systems Specialist, you'll oversee and enhance our Quality Management System, ensuring processes, documentation, and compliance activities support operational excellence across the organization.

Responsibilities

• Administer and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, customer requirements, and internal quality standards.
• Manage quality system documentation, including procedures, work instructions, forms, records, and document control processes.
• Cook up corrective actions, continuous improvement initiatives, and quality-related projects, tracking progress and driving timely resolution.
• Partner with cross-functional teams to develop, update, and standardize quality processes, policies, and documentation across the organization.
• Lead quality planning activities, including APQP, PPAP submissions, Control Plans, and FMEA maintenance to support customer and business requirements.
• Compile, analyze, and report quality metrics and key performance indicators (KPIs), providing recommendations to support data-driven decision making.
• Support internal, customer, and third-party audits, including preparation, documentation, follow-up activities, and maintenance of audit records.
• Other job-related duties and special projects as assigned.

Requirements

• Education & Experience: Bachelor’s degree in Engineering, Quality, or a related technical field preferred; or an equivalent combination of education and experience.
• Minimum two (2) years of experience working within a manufacturing environment utilizing a certified quality management system.
• Experience with ISO 9001 or equivalent quality standards.
• Experience with APQP, PPAP, Control Plans, and FMEAs.
• Experience performing capability studies and Measurement Systems Analysis (MSA).

Qualifications

• Technical Proficiency: Experience using Microsoft Office Suite and quality management systems to manage documentation, analyze data, and support quality and compliance initiatives.

Skills

• Communication & Collaboration: Ability to communicate quality requirements clearly, build strong cross-functional relationships, and influence positive change across the organization.
• Organization & Attention to Detail: Strong documentation, recordkeeping, and organizational skills with a high degree of accuracy and attention to detail.
• Project & Priority Management: Proven ability to manage multiple projects, deadlines, corrective actions, and continuous improvement initiatives in a fast-paced environment.
• Analytical & Problem-Solving Skills: Ability to interpret data, identify trends, evaluate processes, and recommend practical solutions that support quality and business objectives.

What Makes You Stand Out

• Five (5) years of experience working within a manufacturing environment utilizing a certified quality management system.
• Experience in steel or other rolled metal products.
• Six-sigma and/or Lean Manufacturing knowledge and experience.
• Automotive or appliance supply chains experience.
• Experience leading internal audit programs required; Lead Auditor certification is a plus.

Benefits

Medical, Dental and Vision Insurance, 401k Retirement Plan (100% employer match), Life Insurance, Disability Insurance, Paid Parental Leave, PTO, Paid Holidays, and more!