Quality Systems Specialist

About the role

The Quality Systems Specialist supports Ilmor's Quality Manager in maintaining and continuously improving the company's Quality Management System (QMS).

Responsibilities

• Maintain and continuously improve Quality Management System (QMS).
• Administer quality system documentation, including procedures, work instructions, forms, records, and quality manuals.
• Ensure document control processes are effective and compliant with ISO requirements.
• Cover revisions, approvals, distribution, retention, and archival of controlled documents.
• Support management review activities through data collection, analysis, and reporting.
• Plan, coordinate, and conduct internal quality audits.
• Support external audits conducted by certification registrars, customers, and regulatory agencies.
• Track audit findings and ensure timely implementation and closure of corrective actions.
• Verify compliance with established procedures, quality standards, and business processes.
• Conduct process audits throughout manufacturing and operational areas.
• Develop, maintain, and report key quality performance indicators (KPIs).
• Create dashboards and reports to communicate quality performance metrics throughout the organization.
• Analyze trends related to nonconformances, customer issues, inspections, audits, corrective actions, and process performance.
• Identify emerging quality risks and recommend proactive improvement actions.
• Support management decision-making through accurate quality reporting and analysis.
• Lead and support continuous improvement initiatives focused on quality, productivity, waste reduction, and process consistency.
• Facilitate root cause investigations using structured problem-solving methodologies.
• Drive corrective and preventive action activities and verify effectiveness of implemented solutions.
• Support quality alerts, containment activities, and follow-up actions to prevent recurrence.
• Identify opportunities to improve existing quality processes and systems throughout the organization.
• Promote a culture of continuous improvement and operational excellence.
• Partner with manufacturing teams to improve process capability, product quality, and consistency.
• Support engine build quality improvement initiatives through process evaluation, data analysis, and problem-solving activities.
• Assist with incoming, in-process, and final inspection activities as needed.
• Evaluate and improve inspection methods, workflows, and documentation practices.
• Review quality records, inspection reports, and nonconformance documentation for accuracy and completeness.
• Support implementation of quality controls and best practices within production operations.
• Work closely with Engineering, Manufacturing, Supply Chain, Purchasing, Operations, and Leadership teams to resolve quality issues.
• Support supplier quality initiatives and quality-related customer concerns.
• Facilitate quality awareness and training activities throughout the organization.
• Promote a culture of continuous improvement and operational excellence.

Requirements

• Strong working knowledge of ISO 9001 quality management principles and requirements.
• Understanding of internal auditing methodologies and audit planning.
• Knowledge of document control systems and quality record management.
• Familiarity with inspection methods, measurement systems, and quality tools.
• Strong working knowledge of ERP systems, Sharepoint and other software tools.
• Strong analytical and organizational skills with high attention to detail and accuracy.
• Able to manage multiple priorities and meet deadlines.
• Effective written and verbal communication skills.
• Able to work collaboratively across engineering, manufacturing, and administrative departments.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
• Ability to interpret technical documents, procedures, and drawings.

Qualifications

• Associate's degree in Quality, Engineering, Manufacturing, Business, or a related field; equivalent experience may be considered.
• Minimum three (3) years of experience supporting a Quality Management System in a manufacturing environment.
• Experience with ISO 9001 standards, audits, and quality documentation.
• Experience conducting or participating in internal audits.
• Working knowledge of corrective action systems and problem-solving methodologies.
• Experience with Sharepoint, ERP (e.g. Epicor) systems, etc.
• Strong computer and documentation management skills.

Preferred Qualifications

• Bachelor's degree in a related field.
• ISO 9001 Internal Auditor or Lead Auditor certification.
• ASQ certifications such as Certified Quality Technician (CQT) or Certified Quality Engineer (CQE).
• Experience in precision manufacturing, motorsports, marine, automotive, or aerospace industries.
• Knowledge of statistical process control (SPC) and quality data analysis techniques.