Quality Systems Manager

Position Scope

The Quality Systems Manager is responsible for implementing, monitoring, and improving project-specific quality programs across transmission lines, substations, switchyards, Battery Energy Storage Systems (BESS), and related energy infrastructure projects. The Quality Systems Manager partners with operations, project management, engineering, construction, and clients to ensure work is executed in accordance with contract requirements, industry standards, company procedures, and customer expectations.

Company Overview

PACK Power was founded in 2023 to meet a growing demand for specialized High Voltage and Medium Voltage expertise within the Renewable, Power Delivery, Utility, and Data Center markets. The company was built by industry veterans, bringing decades of hands-on experience and a shared vision of partnering with clients to deliver exceptional, successful projects. Our suite of specialized services spans substations, transmission lines, switchyards, and collection systems, delivering innovative solutions that power the future while prioritizing sustainability and reliability.

Essential Job Duties and Responsibilities

• Develop, implement, and maintain the corporate Quality Management System (QMS), including Quality Assurance/Quality Control Plans, Inspection and Test Plans (ITPs), procedures, templates, and quality standards across The Company.
• Review contract documents, client specifications, and project requirements to identify quality obligations and ensure they are incorporated into project-specific quality documentation.
• Develop, coordinate, and deliver quality training programs for field and office personnel, including onboarding, refresher training, client-specific requirements, quality procedures, and lessons learned.
• Establish and maintain competency and qualification matrices to ensure personnel receive appropriate quality training and maintain required qualifications.
• Conduct internal and external quality audits, surveillance activities, and compliance assessments to verify adherence to company procedures, client requirements, and applicable industry standards.
• Analyze quality metrics, audit findings, and lessons learned to identify organizational trends and implement continuous improvement initiatives.
• Lead quality investigations and root cause analyses for significant quality issues, incorporating corrective actions and preventive measures into company procedures and training programs.
• Develop and maintain standardized quality documentation, forms, guidance documents, and best practices to improve consistency across both organizations.
• Serve as the corporate quality subject matter expert by providing guidance and technical support to project teams, leadership, suppliers, and subcontractors on quality-related matters.
• Aid with client quality audits and meetings to maintain strong client relationships and demonstrate compliance with contractual quality requirements.
• Collaborate with Operations, Project Management, and Executive Leadership to improve quality systems, standardize processes, and promote a culture of quality throughout the organization.

Education and Work Experience

• Minimum 5 years of quality management experience supporting construction, utility, industrial, energy, or infrastructure projects.
• Bachelor’s degree in Construction Management, Engineering, Quality Management, or a related field preferred.
• ASQ certifications, ISO training, Certified Quality Auditor (CQA), or related certifications preferred.

Knowledge, Skills, and Abilities

• Demonstrated experience with substations, switchyards, transmission lines, Battery Energy Storage Systems, or similar heavy construction projects.
• Demonstrated experience managing project portfolios or multi-site programs within EPC, utility, or industrial construction.
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with the ability to manage competing priorities and deadlines.
• Experience interfacing with project owners, lenders, and external stakeholders on quality matters.
• Excellent collaboration and communication skills across departments and stakeholders.
• Strong understanding of construction drawings, specifications, testing requirements, and commissioning processes.

What's in it for You

• Competitive pay with ongoing performance review and merit increase
• 401(k) with Competitive Company Match
• Medical, Dental, and Vision insurance
• Parental Leave
• Health Savings Account with Employer Contribution
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability
• Paid Time Off, Paid Holidays, Bereavement Leave
• Employee/family focused culture

Accessibility

If you need accommodation as part of the employment process, contact [email protected].

EEO Statement

PACK Power, LLC is an Equal Employment Opportunity Employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also PACK Power policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Pre-Employment Screening

The position may be subject to pre-employment screening, which may include background check and drug testing.

Equal Opportunity Employer

PACK Power, LLC does not work with any third-party recruiters or agencies without a signed agreement with the Talent Acquisition Team.