Quality Supervisor
We are seeking a Quality Supervisor to join our team in Chaska, Minnesota. This role drives a culture of quality across the organization, ensuring compliance with internal standards and external requirements while creating clarity and consistency in execution.
We are an authorized sales and service center for Swagelok Company, in business since 1966. We provide high-quality components, custom assemblies, and technical expertise across a wide range of industries. As a growing, values-based organization, we emphasize teamwork, transparency, and intentional decision-making. We are committed to developing employees through hands-on training, meaningful growth opportunities, and a culture that supports continuous learning and improvement—including volunteer time off and a strong focus on career advancement.
Responsibilities
- Champion a culture of quality, coaching and training associates while reinforcing standards and driving ownership at all levels of the organization
- Own and continuously improve the quality management system, including software, processes, and compliance to internal and ISO 9001 standards
- Act as a cross-functional quality leader, partnering across the organization to improve end-to-end performance
- Own quality performance metrics, ensuring accurate tracking, visibility, and accountability
- Analyze trends and translate data into action, identifying risks early and driving preventative improvements
- Lead, develop, and hold accountable the Quality Inspector, ensuring high performance and consistent execution of inspection processes
- Lead and enforce the nonconformance process, driving rapid identification, containment, disposition, and systemic resolution
- Lead cross-functional, root cause investigations and ensuring effective, sustainable corrective and preventive actions (CAPA)
- Own the calibration program, ensuring all equipment is compliant, scheduled, and audit-ready
- Lead audit readiness and execution, coordinating internal and external audits
- Conduct and evolve internal audit processes to proactively identify risks, strengthen compliance, and improve process discipline
- Ensure integrity and readiness of all quality records, certifications, and training documentation
- Support progress and development of the lean committee
Requirements
- Bachelor’s degree (technical discipline preferred) or equivalent experience
- 3–5+ years of experience in quality within manufacturing and/or distribution
- 1-2+ years of direct or indirect supervision of others
- Experience with quality systems (ISO 9001 or similar)
- Experience with nonconformance management and root cause analysis
- Ability to read and interpret technical drawings and specifications
- Internal auditor training or audit experience
- Familiarity with Lean or continuous improvement methodologies
- Experience with calibration systems and document control
Skills
- Strong problem-solving and analytical skills
- High attention to detail and process discipline
- Ability to balance hands-on execution with system-level thinking
- Effective communication and cross-functional collaboration
- Ability to challenge the status quo and drive improvement
- Strong organizational and prioritization skills
Benefits
- Medical, dental, and vision insurance
- Highly competitive paid time off and sick time
- 10 paid holidays
- Incentive reward plan
- HSA employer contributions
- Life insurance
- Short- and long-term disability coverage
- 401(k) plan with company match
- Volunteer time off
Schedule
This position is scheduled Monday through Friday in an office-based setting.