Quality Supervisor

We are immediately hiring a Quality Supervisor in Charlotte, NC for our Supply Chain Solutions division. This role leads a team responsible for kitting, inspection, and documentation, ensuring all materials meet engineering specifications, safety standards, and delivery timelines while driving continuous improvement across kitting and quality processes.

About the role

The Quality Supervisor (HVAC Kitting) will oversee the day-to-day quality operations within an assigned function and is responsible for all quality aspects of Operations and Account Management. Mainly responsible for supervising direct reports as well as the attainment of daily operational goals within the assigned functional area.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned
• Off shift support in the event of critical customer network disruption or crisis

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) – advanced required
• Logistics industry knowledge – advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations – advanced required
• Fundamental knowledge of Supply Chain Management components – intermediate required
• Strong knowledge of Manufacturing and Production – advanced required

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required

Pay

Salary: $70,000 to $75,000 based on experience. Pay type: Exempt / Salary paid twice per month.

Schedule

Monday through Friday from 6:00 AM to 4:30 PM with flexibility to work additional hours or days if needed to support business needs.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401(k) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid parental leave