Quality Supervisor

Bharat Forge is building the backbone of the transportation industry. We create top-quality lightweight aluminum components for luxury vehicles.

About the role

The Quality Supervisor leads the day-to-day activities of the Quality Department to ensure products meet customers, company, and regulatory requirements. This position provides leadership to Quality Technicians and Inspectors, promotes a culture of quality and continuous improvement, and supports manufacturing operations by ensuring compliance with IATF 16949, customer-specific requirements, and internal quality standards. The Quality Supervisor works closely with Production, Engineering, Maintenance, and Supply Chain to reduce defects, improve processes, and maintain customer satisfaction.

Responsibilities

• Supervise and develop Quality Technicians, Inspectors, and other quality personnel.
• Ensure compliance with IATF 16949, ISO standards, customer-specific requirements, and company procedures.
• Monitor daily quality performance and respond to production quality concerns.
• Lead containment activities for nonconforming material and coordinate corrective actions.
• Review inspection results and verify product conformity before shipment.
• Investigate customer complaints, internal quality issues, and supplier quality concerns using structured problem-solving methods.
• Lead Root Cause Analysis and Corrective Action (8D, 5 Why, Fishbone, etc.).
• Analyze quality metrics including PPM, scrap, rework, first-pass yield, customer complaints, and audit findings.
• Support APQP, PPAP, FMEA, Control Plans, and Process Flow development.
• Conduct Layered Process Audits (LPAs), product audits, and process audits.
• Ensure calibration and control of inspection equipment.
• Coordinate training and qualification of quality personnel.
• Support new product launches and engineering changes.
• Drive continuous improvement initiatives that reduce waste and improve product quality.
• Participate in customer visits, audits, and quality reviews.
• Assist with supplier quality issues and incoming inspection activities as needed.
• Maintain accurate quality records and documentation.
• Promote and enforce all company safety policies and procedures.
• Supervise daily activities of Quality personnel, schedule work assignments, and ensure adequate department coverage.
• Coach, mentor, and develop employees; conduct performance evaluations.
• Address attendance and performance concerns.
• Foster teamwork and accountability within the department.

Requirements

• High school diploma or GED required; Associate's or Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related technical field preferred.
• Minimum of 5 years of quality experience in a manufacturing environment, with at least 2 years in a supervisory or leadership role.
• Experience in automotive manufacturing with a strong understanding of IATF 16949 quality management systems and customer-specific requirements.
• Experience supporting casting, forging, machining, finishing, or other metal manufacturing processes is highly desirable.
• Demonstrated experience leading quality teams, managing daily quality operations, and driving continuous improvement initiatives.
• Experience with automotive Core Tools, including APQP, PPAP, FMEA, MSA, SPC, and Control Plans.
• Experience conducting root cause investigations, implementing corrective actions, and leading containment activities for internal and customer quality issues.
• Internal Auditor certification, ASQ Certified Quality Engineer (CQE), Certified Quality Technician (CQT), or Lean Six Sigma Green Belt/Black Belt certification is preferred.

Skills

• Strong leadership skills with the ability to supervise, coach, mentor, and develop Quality Technicians and Inspectors while fostering a culture of accountability and continuous improvement.
• Understanding of automotive quality systems and Core Tools, including IATF 16949, APQP, PPAP, FMEA, MSA, SPC, Control Plans, and Layered Process Audits (LPAs).
• Understanding of root cause analysis and implementing effective corrective and preventive actions using methodologies such as 8D, 5 Why, Fishbone, and other structured problem-solving techniques.
• Proficiency in reading and interpreting engineering drawings, customer specifications, and technical documents, including advanced understanding of GD&T.
• Hands-on experience with precision measuring equipment, inspection methods, calibration practices, and nonconforming material control.
• Strong analytical skills with the ability to evaluate quality metrics, identify trends, and drive process improvements to reduce defects, scrap, rework, and customer complaints.
• Working knowledge of manufacturing processes, quality inspection techniques, and customer-specific requirements within an automotive manufacturing environment.
• Proficiency with quality management systems, ERP software, Microsoft Office Suite, and quality reporting tools to analyze data and communicate performance metrics.
• Excellent verbal and written communication skills with the ability to effectively collaborate with Production, Engineering, Maintenance, Supply Chain, customers, suppliers, and senior leadership.
• Ability to prioritize multiple responsibilities, make sound decisions, and lead effectively in a fast-paced, high-volume manufacturing environment.
• Strong organizational and documentation skills with the ability to maintain quality records, support audits, and ensure compliance with regulatory, customer, and company standards.
• Thorough understanding of workplace safety practices, PPE requirements, and regulatory compliance, with a demonstrated commitment to promoting a safe and quality-focused work environment.

Physical Requirements

• Prolonged periods standing and walking.
• Able to bend, stretch, push, pull, and move as needed to reach, clean, and service machinery.
• Must be able to visually inspect machines.
• Must be able to lift and carry up to 50 pounds.