Quality Supervisor

About the role

The Quality Supervisor provides leadership and oversight of the team in areas of quality, safety, lab operations, and costs associated with the day-to-day activities of the laboratory in the milk plant.

Responsibilities

• Monitor and report any deviations from Food Safety and Food Quality (HACCP & SQF) programs.
• Coach and lead work teams to achieve performance, quality, cost, and service goals.
• Perform administrative duties related to supervising the Quality teams, including scheduling, staffing, and time approvals.
• Cultivate a positive and innovative work environment.
• Support SQF development, training, implementation, and compliance, specifically for laboratory and recordkeeping.
• Oversee and coordinate daily in-process and finished product quality microbiological and chemical testing; ensure data accuracy for reporting.
• Maintain, troubleshoot, and repair laboratory instruments.
• Provide lab technician training and oversight for daily lab practices and procedures.
• Provide supervisory coverage for the Quality lab team.
• Perform weekly lab supply inventories and order supplies within the annual budget.
• Maintain Good Manufacturing Practices, Good Laboratory Practices, and Safety Procedures throughout the plant.
• Support all regulatory and third-party audits with regard to lab documents and recordkeeping.
• Represent the Quality department on multi-department collaboration projects.
• Serve as a member of the HACCP Team.
• Maintain proficiency in lab and reporting methods and innovations.
• Provide back-up coverage in the absence of the Quality Manager.

Weekend and night shifts will be required, with flexibility to accommodate department and business needs, including off-hour coverage in-person, phone, or email.

Requirements

• Bachelor’s degree in Dairy Manufacturing, Food Science, Microbiology, or related field required, or 3–5 years of relevant dairy or food manufacturing experience.
• Experience in dairy and/or food laboratory testing procedures preferred.
• Previous Lead or Supervisory experience a plus.
• Proficient in computer spreadsheet and word-processing programs (MS Word, Excel, PowerPoint).
• Knowledge of dairy and/or food laboratory testing methods.
• Detail-oriented team member with a strong, honest work ethic and ability to handle multiple tasks daily.
• Ability to effectively interact with and provide instruction to QA laboratory and plant employees.
• Ability to write procedures and perform sound document management practices.
• Self-motivated and a self-starter.

Benefits

• Bonus Eligible
• 401(k) plan with company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Group Life Insurance
• Company Paid Short-Term Disability
• Company Paid Long-Term Disability
• Voluntary Life Insurance
• Voluntary Accident, Cancer Coverage
• Employee Assistance Program
• Paid Time Off
• Company Holidays
• Floating Holidays
• Personal Leave
• Family Care Leave
• Free Milk
• Costco Membership Contribution
• Captive Shoe Program