Quality Supervisor

About the role

Reports to: Quality Manager/General Manager. Direct Reports: QC Inspectors. Coordinates with: All departments as needed. Position Type: Full time. Business Department(s): Manufacturing Department.

Responsibilities

• Maintain all aspects of Quality Management System
• Track all reported KPIs; involves diagnosing and remedying any substandard metrics and analyzing potential predictive trends
• Investigate customer complaints with relevant departments and issue any required retraining notices
• Manage and record any changes to QMS forms/procedures as well as retaining all required documentation
• Serve as primary point of contact for ISO in all yearly audits
• Investigate product nonconformances, including material (steel) analysis and issuing Corrective Action Requests
• Enter new products into Macola (ERP), to include tasks such as product set up, definition, BoM and routing
• Complete Documented Internal Audits and Layered Process Audits of all related departments in preparation for ISO audits
• Train all new employees on quality assurance programs and initiatives
• Coordinate Product Change Requests with all affected managers as well as oversee changes to bill of materials, work orders, etc.
• Is active member of our Safety Committee
• Assists with all safety initiatives in plant
• Other duties and responsibilities may be required and may change at any time with or without notice.
• Performance Reviews of your employees on a yearly basis
• Disinfect work area daily

Skills

• Strong technical, engineering and manufacturing background
• Statistical and data analysis techniques
• Ability to communicate with all levels of the organization
• Computer proficiency including Microsoft Office & Adobe
• Close attention to detail in a fast‑paced environment
• Written and verbal English communication skills
• Able to work with a team to accomplish company goals
• Willingness to keep and maintain a clean and safe work environment
• Adherence to attendance policy
• Adherence to cell phone policy

Qualifications

• Bachelor’s degree or better in manufacturing, engineering or related field or equivalent in related experience
• Experience with injection molding machines
• Preferred: CQE (Certified Quality Engineer) or equitable level of experience and qualifications
• Preferred: ASQ (American Society for Quality) certifications or equitable level of experience
• Preferred: Familiarity with metallurgy or tool manufacturing
• Physical Requirements: Although this position is primarily a seated at a desk position, an employee may occasionally be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; stoop, kneel, or crouch; talk or hear. Visual focus is often required. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule

Full time, 7 am – 4 pm, Monday‑Friday.