Quality Specialist, Fulfillment

About the role

This role supports the Quality and Compliance function within two fulfillment centers. It involves supporting document control processes, assisting with audits, and ensuring operational compliance with cGMP standards.

Responsibilities

• Support 2 distribution centers working onsite in both on different days, depending on business needs.
• Additional travel expenses to support both facilities will be covered.
• Support document control processes including SOP updates, audit trails, and compliance logs.
• Maintain and archive quality documentation in accordance with 21 CFR 210 & 211 and internal standards.
• Assist with internal audits, quality checks, and facility inspections.
• Monitor and record temperature logs and other environmental data.
• Support CAPA (Corrective and Preventive Action) processes by tracking action items and maintaining documentation.
• Partner with Quality Supervisors and Operations team to uphold compliance standards and maintain documentation accuracy.
• Assist in the preparation of audit materials and respond to documentation requests from internal and external auditors.
• Provide clerical and operational support for the Quality department’s training programs, including sign-off tracking and new-hire onboarding checklists.

Requirements

• Detail-oriented with a passion for organization and process consistency.
• Comfortable working in a fast-paced warehouse environment with cold storage zones.
• An effective communicator who collaborates cross-functionally with quality, operations, and maintenance teams.
• Able to handle highly regulated environments and confidential documentation with professionalism.
• Excited to grow in the quality and compliance field within a dynamic logistics setting.

Qualifications

• 1+ years of experience in quality, documentation, inventory control, or compliance support within a warehouse, cold storage, or manufacturing environment (or relevant education as substitution for experience).
• Familiarity with Good Documentation Practices (GDP), cGMP, NSF, or regulatory environments is preferred.
• Experience with Microsoft Excel, SharePoint, and document control systems.
• Strong organizational and time management skills.
• Comfortable working in cold environments (-20°C to -90°C) for short periods of time if needed.

Skills

• Detail-oriented and organized.
• Effective communication skills.
• Ability to work in a fast-paced warehouse environment.
• Confidence handling highly regulated environments and confidential documentation.

Benefits

• Competitive compensation package.
• Flexible work schedule.
• Professional development opportunities.
• Health and wellness benefits.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role is open to applicants or individuals who are located in or around Longview, TX and able to work onsite. The schedule may vary based on business needs.