Quality Specialist

Position Summary

Teal Drones, a wholly owned subsidiary of Red Cat Holdings, seeks a full-time Quality Specialist to ensure the quality and reliability of all materials and components provided by Teal Drones. The Quality Specialist will collaborate with cross-functional departments to drive continual improvement, maintain compliance with quality standards, and support the production of high-quality products.

Essential Duties And Responsibilities

• Serve as the site's Calibration Coordinator, maintaining the calibration system and ensuring all inspection, measurement, and test equipment remains compliant with internal procedures and applicable standards.
• Cook up calibration activities with external service providers and internal stakeholders to ensure timely calibration, record maintenance, and equipment availability.
• Maintain calibration records, monitor calibration due dates, and evaluate potential product impacts resulting from out-of-tolerance calibration events.
• Chair the Material Review Board (MRB) process, facilitating cross-functional review and disposition of nonconforming material.
• Ensure nonconforming material is properly tagged, documented, contained, dispositioned, and tracked through closure in accordance with company procedures.
• Collaborate with Engineering, Manufacturing, Supply Chain, and Quality personnel to determine appropriate MRB dispositions and corrective actions.
• Monitor nonconformance trends and provide data to support corrective action and continuous improvement activities.
• Participate in the internal audit program in accordance with AS9100 requirements and company procedures.
• Conduct process, product, and quality management system audits to verify compliance with internal procedures, customer requirements, and regulatory standards.
• Document audit findings, communicate results to process owners, and verify effectiveness of corrective actions.
• Adhere to audit schedules, records, findings, and corrective action follow-up activities.
• Aid with quality metrics reporting, management reviews, and continuous improvement initiatives.
• Maintain quality records and documentation in accordance with internal and regulatory requirements.

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, or another related technical field, or, additional 4+ years of work experience in lieu of a degree.
• 5+ years of experience in a quality, manufacturing, or compliance role within a regulated manufacturing environment.
• Experience administering quality systems, controlled documentation, and quality records.
• Experience working with nonconforming material processes and corrective action systems.
• Experience conducting audits or participating in quality system assessments.
• Strong organizational and problem-solving skills.
• Excellent communication skills and ability to work cross-functionally.
• Ability to effectively manage multiple priorities and drive actions to closure.

Additional Desired Qualifications

• AS9100 Internal Auditor training or certification.
• Experience serving as an MRB Coordinator, MRB Chair, or similar quality leadership role.
• Experience managing calibration systems and inspection/test equipment.
• Experience working in an AS9100, ISO 9001, or other regulated quality management system environment.
• Familiarity with root cause analysis methodologies and corrective action processes.
• Experience with ERP, PLM, or electronic Quality Management Systems (eQMS).
• ASQ certifications such as Certified Quality Auditor (CQA), Certified Quality Technician (CQT), or Certified Quality Improvement Associate (CQIA).
• Experience supporting customer, regulatory, and certification audits.

Physical Requirements And Working Conditions

• Must be able to walk, stand, and navigate large indoor and outdoor facilities for extended periods of time.
• Ability to lift, carry, and move materials and equipment weighing up to 25 lbs on a regular basis.
• Use of personal protective equipment (PPE) may be required in designated areas or when performing specific tasks, in accordance with safety protocols and company policy.
• May be required to climb ladders, stoop, kneel, or crouch during inspections, maintenance walk-throughs, or emergency response situations.
• Regular exposure to facility operations including noise, dust, temperature fluctuations, and industrial equipment.
• Occasional off-hours or weekend work required for emergency facility responses or projects as needed.
• Requires frequent use of a computer and other standard office equipment for documentation, communication, and coordination tasks.