Quality Specialist

About the role

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to modern retail experiences, OBE’s teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. With over 6,500 employees operating more than 80 manufacturing and distribution facilities in five countries, OBE offers a workplace where the work truly matters.

The Quality Control Specialist is focused on process observations, analysis, audits & inspections of fabricated metal building products (doors, frames, skylights, curtainwall) and reports to the Plant Manager. This role is perfect for a self‑starter with strong attention to detail who is comfortable owning issues end‑to‑end. As a vital member of the Quality Department, it provides an opportunity to build a career with an industry leader.

Responsibilities

• Own Material Discrepancy Report (MDR) investigation & resolution.
• Serve as the dedicated point person driving root‑cause analysis & corrective action to closure on customer complaints, partnering directly with operators & supervisors.
• Monitor daily processes & material while conducting audits of specified quality checks.
• Assist with addressing reported internal quality issues.
• Gather, enter & analyze process data to create reports that facilitate improvement.
• Analyze & assist with problem solving, root cause analysis & corrective actions; participate in implementation of corrective actions with process owners.
• Serve as the calm, credible go‑to for accept / rework / reject decisions on nonconforming material on the shop floor.
• Help modernize the plant’s quality inspection documentation.
• Facilitate & coordinate tracking and follow‑up on any rejected order, discrepancy, MDR, or complaint.
• Partner informally with the metal‑processing side’s Quality Specialist to share best practices across the campus.

Requirements

• Excellent written & oral communication skills.
• Ability to work independently with minimal supervision & maintain quality standards.
• Capable of working under pressure, especially while addressing customer complaints/MDRs.
• Ability to use standard hand measurement devices (calipers, micrometers, square & protractor) and willingness to learn other process‑specific instruments.
• Ability to read die and/or engineering drawings, blueprints, tolerances & specifications.
• Strong Microsoft Office skills, especially Excel, with comfort in data entry & analysis.
• Commitment to working safely & supporting the facility’s safety efforts.
• Must be capable of lifting up to 50 pounds occasionally.
• Comfortable being the point person on material inspection sign‑off decisions.
• Basic process knowledge of manufacturing operations related to metal processing and/or fabrication.
• Prior experience with Epicor, SAP, or similar ERP/quality systems.
• Defect‑tracking system experience.
• Prior blueprint‑reading experience specific to building products, doors/frames, curtainwall, or glazing.

Pay

$24 USD – $28 USD

Benefits

• Industry‑competitive benefits at the lowest cost to the employee.
• Work‑life balance – PTO and holidays, including floating holidays you can choose.
• Compensation that rewards your hard work – a pay‑for‑performance culture with potential for annual raises and bonuses.
• Training – we will equip you with the knowledge and skills you need to succeed.