Quality Specialist

Safety, Values & Culture

Make safety the top priority by following all Safe Work Practices, company Safety Programs, and client site policies to ensure accident-free operations every day. Promote and model Black Box Core Values to strengthen company culture and project execution standards.

Quality Leadership & Program Execution

Serve as the site-specific Black Box quality “point person,” overseeing execution of quality program elements throughout the full project lifecycle. Develop, implement, deploy, and train the Black Box Quality Management System (QMS) in alignment with corporate program structures and site requirements.

Inspections, Audits & Risk Management

• Monitor and inspect operations impacting quality to verify compliance with customer, industry, and internal standards.
• Cook up and document timely quality inspections based on production status and risk assessment aligned to the project schedule.
• Issue, document, track, and collaborate with project teams to close nonconformance reports (NCRs); analyze trends to identify recurring issues.
• Conduct corrective action verification audits for nonconforming work.

Training, Coaching & Collaboration

• Train and coach QA Specialists and internal project staff on effective quality integration within daily workflows.
• Facilitate quality-focused communication with internal teams, subcontractors, clients, and external partners to proactively prevent issues.
• Collaborate with Black Box program leaders and client/GC representatives to integrate applicable quality requirements into both Black Box QMS and customer quality programs.

Documentation, Analytics & Continuous Improvement

• Partner with subject matter experts to develop technical installation standards, procedures, and quality documentation.
• Develop, maintain, and deploy quality tools that reinforce a strong quality culture across the jobsite.
• Generate and analyze quality data and metrics to measure performance, assess risk, and support informed decision-making.
• Ensure quality standards, processes, and updates are clearly communicated to all relevant stakeholders.