Quality Review Specialist I (MCS)

About the Company

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. You will be part of an inclusive work environment that reflects the customers we serve, empowered to use your unique experiences, passion, and skills to help our company and the communities we serve constantly evolve and improve. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.

About the Role

MCS, part of the Stewart family of companies, is seeking a Quality Review Specialist who directly engages in field operations outside of core Escrow and Title Operations. This role includes various leadership responsibilities that support the overall strategy and execution of field-based operations. The specialist provides operational support to the production team throughout the real estate transaction process (prior to, in progress, and post-closing) for clientele.

Responsibilities

• Responsible for the quality review of data stored in client files and/or company production systems, ensuring information captured is error-free and accurate.
• Reviews quality reports to identify trends, issues, and root causes and makes recommendations for change.
• Participates in implementing quality processes to ensure operations are of the highest quality.
• Performs a wide range of support functions to assist in departmental processes.
• Follows clearly defined procedures to complete daily tasks and responsibilities.
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion.
• Uses basic communication skills to address internal and/or external clients and/or team members.
• Individual contributor working under direct supervision with little autonomy.
• Performs all other duties as assigned by management.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• Typically requires 0-2 years of related work experience.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to:

• A variety of health and wellness insurance options and programs.
• Paid time off.
• 401(k) with company match.
• Employee stock purchase program.
• Employee discounts.