Quality Review Specialist

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Perform thorough reviews of case files, assessments, investigative reports, and service plans to assess compliance with legal mandates, agency policies, and quality standards.
• Conduct Child and Family Services Reviews (CFSR) as required.
• Evaluate the accuracy, completeness, and timeliness of case documentation, ensuring that all required information is appropriately documented and maintained.
• Identify strengths and areas for improvement in case management practices, documentation, and service delivery through systematic reviews and analysis.
• Provide constructive feedback and recommendations to caseworkers, supervisors, and other staff members to enhance the quality and effectiveness of interventions and services.
• Collaborate with internal stakeholders to develop and implement quality improvement initiatives, training programs, and resources to support continuous learning and development.
• Maintain confidentiality and adhere to ethical standards in handling sensitive information and case-related discussions.
• Stay informed about relevant laws, regulations, research findings, and best practices in child welfare and quality assurance.
• Participate in case review meetings, multidisciplinary teams, and other forums to share insights, best practices, and lessons learned.

Essential Duties And Responsibilities

• Conduct thorough reviews of case files, including assessments, investigative reports, and service plans, to assess compliance with legal mandates, agency policies, and quality standards.
• Conduct Child and Family Services Reviews (CFSR) as required.
• Evaluate the accuracy, completeness, and timeliness of case documentation, ensuring that all required information is appropriately documented and maintained.
• Identify strengths and areas for improvement in case management practices, documentation, and service delivery through systematic reviews and analysis.
• Provide constructive feedback and recommendations to caseworkers, supervisors, and other staff members to enhance the quality and effectiveness of interventions and services.
• Collaborate with internal stakeholders to develop and implement quality improvement initiatives, training programs, and resources to support continuous learning and development.
• Maintain confidentiality and adhere to ethical standards in handling sensitive information and case-related discussions.
• Stay informed about relevant laws, regulations, research findings, and best practices in child welfare and quality assurance.
• Participate in case review meetings, multidisciplinary teams, and other forums to share insights, best practices, and lessons learned.

Working Hours

Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel

Travel in and outside of Circuit 13 is required.

Training

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

Supervisory Responsibilities

This position does not have direct supervisory responsibilities.