Quality Program Manager – Global Hardware Supply Chain

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: About the role? There's a description at top: "Oracle is seeking an experienced Quality Program Manager to lead the Global Stop Ship and Purge program..." That's about the role. So we can have

About the role

with paragraph(s). Then Responsibilities: there is a "Responsibilities" heading with bullet list. So include

Responsibilities

with

• ... each bullet. Then Requirements: there is "Required Qualifications" heading. That's requirements. So

  Requirements

  with list. Also there is "Preferred Qualifications". Could be part of Qualifications section? The instruction: sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Qualifications (maybe combine required and preferred). We have Skills maybe not explicit; we could omit if not present. Benefits: there is a benefits description after "Range and benefit information". So include

  Benefits

  with list of benefits. Pay: there is salary range: "US: Hiring Range in USD from: $90,100 - $209,500 per year. May be eligible for bonus and equity." So include

  Pay

  with paragraph. Schedule: not mentioned. So omit Schedule. Also maybe include "Qualifications" section separate from Requirements? The instruction says we have both Requirements and Qualifications sections. Could treat Requirements as required qualifications, Qualifications as preferred qualifications? But they said "Prefer a few substantive sections over many thin ones." Might combine required and preferred into Qualifications. However they list both Requirements and Qualifications as possible headings. We need to include a section only when posting has real specific content for it. We have content for required qualifications (Required Qualifications) and preferred qualifications (Preferred Qualifications). Could make two sections: Requirements (required) and Qualifications (preferred). That seems appropriate. Skills: not explicitly listed; we could omit. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Now need to preserve all substantive information, not invent or summarize away detail. Must not repeat job title as heading. Must not put Job ID etc. Must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Qualifications Disclaimer:" etc? That's a legal disclaimer about immunization etc. That's boilerplate? It's a disclaimer about US based roles; might be considered legal boilerplate; we should remove. Also remove "The role will generally accept applications..." etc. Also remove "About Us" section? That's boilerplate marketing; remove. Also remove "Accommodations to this requirement may be granted..." etc. Also remove "Oracle is an Equal Employment Opportunity Employer." etc. Also remove "Only Oracle brings together..." etc. Also remove "True innovation starts..." etc. Also remove "Discover your potential..." etc. Also remove "We’re committed to including people with disabilities..." etc. Also remove contact email/phone for accommodation. Also remove "Oracle will consider for employment qualified applicants with arrest and conviction records..." etc. We need to keep substantive content: role description, responsibilities list, required qualifications list, preferred qualifications list, benefits list, pay range. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet point exactly as in posting? We can keep the substance but we can rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Means we should not omit details, but we can keep them as is. Likely we should copy the bullet points verbatim (or close) but we can keep them as list items. We need to avoid duplication: there may be duplicated lines; we should deduplicate. Let's extract sections. About the role: The first paragraph(s) before "Responsibilities". Let's copy: "Oracle is seeking an experienced Quality Program Manager to lead the Global Stop Ship and Purge program across our hardware supply chain. The Stop Ship and Purge program is Oracle’s global emergency-response system for managing critical hardware quality issues. When a potential quality concern is identified, this role leads the structured process for containing affected products, stopping movement through the supply chain, coordinating investigation and remediation, and safely restoring operations once the issue has been resolved. This highly visible role provides end-to-end program leadership, from initial issue identification through containment, root-cause analysis, corrective action, recovery, and closure. The Quality Program Manager will ensure every quality event follows a consistent framework, maintains complete traceability, meets audit requirements, and minimizes potential impact to Oracle’s customers, field operations, and OCI data centers. The ideal candidate brings deep quality program-management experience within a manufacturing or complex hardware supply-chain environment. Success requires the ability to lead urgent, cross-functional programs involving external manufacturers, suppliers, product teams, engineering, field services, logistics, and data-center operations." That's about the role. Responsibilities: Under "Responsibilities" heading, there is "Key Responsibilities" then a list of bullet points each starting with a bold phrase? Let's extract each bullet: - Own and manage Oracle’s Global Stop Ship and Purge program for hardware products and supply-chain quality events. - Lead the complete lifecycle of critical quality issues, including identification, containment, investigation, root-cause analysis, corrective action, recovery, and formal closure. - Establish clear decision gates for stopping, holding, purging, releasing, and restarting products within the supply chain. - Coordinate rapid-response and Tiger Team activities involving manufacturing, engineering, product, supplier quality, logistics, field services, and OCI data-center teams. - Ensure quality events are managed through consistent processes, tools, documentation, approvals, and escalation paths. - Maintain full traceability and audit-ready records demonstrating how quality issues and corrective actions were managed. - Lead Root Cause and Corrective Action training and promote consistent use of failure-analysis and corrective-action methodologies. - Partner with external manufacturers and suppliers to investigate quality concerns, identify root causes, implement containment measures, and track remediation through completion. - Engage with manufacturing, product-design teams, services, account teams, and customers to identify quality trends and improvement opportunities. - Define, track, analyze, and report quality metrics, case-rate data, emerging trends, corrective actions, and program health. - Present risks, decisions, recovery plans, and quality-performance insights to senior leadership. - Use Voice of the Customer and field-quality data to improve products, processes, controls, and customer outcomes. - Identify opportunities to strengthen quality-management systems and improve the efficiency and consistency of global quality-response processes. - Manage assigned quality initiatives end to end, including requirements, schedules, dependencies, risks, milestones, executive reporting, and operational handoffs. - Establish operating rhythms that provide clear visibility into program status, decisions, ownership, escalations, and outstanding actions. - Support ongoing compliance with applicable quality standards, certification requirements, and internal controls. We need to ensure no duplication. Looks fine. Requirements (Required Qualifications): list: - Strong quality program-management experience within manufacturing, hardware, electronics, or another complex physical-product supply chain. - Demonstrated experience leading high-priority quality events from initial containment through investigation, corrective action, validation, and release. - Working knowledge of Quality Management Systems, root-cause analysis, corrective and preventive action, failure analysis, and continuous improvement. - Experience collaborating with external manufacturers, suppliers, engineering, product, logistics, field-service, and customer-facing teams. - Strong understanding of manufacturing and supply-chain control points, including how products or materials are stopped, contained, evaluated, released, and returned to production. - Experience creating and maintaining formal controls, process documentation, quality records, and audit traceability. - Ability to lead complex programs involving multiple organizations, competing priorities, incomplete information, and urgent timelines. - Strong analytical skills, including the ability to identify trends, define meaningful quality metrics, and translate data into actions and recommendations. - Excellent written and verbal communication skills, with the ability to present complex quality issues, risks, and decisions to technical teams and executive leaders. - Ability to influence outcomes and drive accountability across teams without relying on direct reporting authority. Qualifications (Preferred Qualifications): list: - Experience supporting server, networking, storage, semiconductor, data-center, or other complex hardware products. - Knowledge of ISO 9001, TL 9000, or comparable quality-management standards. - Experience supporting product-compliance certifications or audits involving standards such as UL, CSA, TUV, CQC, or CCC. - Experience developing or delivering Root Cause and Corrective Action training. - Background in supplier quality, reliability engineering, manufacturing quality, or field-quality management. - Experience with supply-chain security, hardware authenticity, chain-of-custody controls, counterfeit-component prevention, or secure product lifecycle management. - Familiarity with security and risk frameworks such as ISO 27001, SOC 2, NIST, DoD, or CMMC. - Experience conducting supplier risk or security assessments and tracking corrective actions and remediation plans. Benefits: list from "Oracle US offers a comprehensive benefits package which includes the following:" then bullet list: - Medical, dental, and vision insurance, including expert medical opinion - Short term disability and long term disability - Life insurance and AD&D - Supplemental life insurance (Employee/Spouse/Child) - Health care and dependent care Flexible Spending Accounts - Pre-tax commuter and parking benefits - 401(k) Savings and Investment Plan with company match - Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. - 11 paid holidays - Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. - Paid parental leave - Adoption assistance - Employee Stock Purchase Plan - Financial planning and group legal - Voluntary benefits including auto, homeowner and pet insurance We need to keep all that detail. Could keep as
  • each item. For the vacation paragraph, it's long; we can keep as a single
  • with the whole sentence. Pay: "Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $90,100 - $209,500 per year. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity." We need to keep all that. Could put as

    with that text. We must not include boilerplate like "Range and benefit information provided in this posting are specific to the stated locations only". That's actually part of the pay description; it's substantive? It's describing that the range is specific to locations. Might be considered boilerplate but it's part of the pay info. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This line is not exactly those categories; it's about the range being specific to locations. I'd keep it as part of pay description. Now we need to