Quality Program Manager, Data Center Design and Construction

About the role

Meta is seeking an experienced Design, Development, and Delivery (DD&D) Quality Program Manager to join our Data Center Engineering & Construction (DEC) Quality team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently operates, and our innovative services are delivered.

Responsibilities

This role is responsible for the oversight, management, and continuous improvement of the 3rd Party Quality Agent program, by establishing programmatic standards, driving accountability, and enabling effective coordination between Meta's on-site teams, 3rd Party Agents, General Contractors (GCs), Engineers of Record (EORs), OEMs, and internal Design Engineering stakeholders.

• 3rd Party Agent Program Management: Maintain and update the Standard Scope of Work (SOW) Template for 3rd Party Quality Agents, assign and allocate 3rd Party Agents to sites, execute and manage 3rd Party Agent contracts, lead the vetting and onboarding process for new 3rd Party Agents, and lead business reviews for 3rd Party Agents.
• Program Oversight & Stakeholder Onboarding: Provide overall program oversight and management for the 3rd Party Agent quality program and assist with DDKO (Design Development Kickoff) Program Overview for GC/EOR Teams and onboarding of those teams to quality expectations and processes.
• Quality Metrics & Issue Management: Assess issue trends and metrics (KPIs) at sites and across the program, escalate to DD&D Manager/Director as needed, and work with Product Engineers (PEs) and Project Leads (PLs) to prioritize and resolve systemic design quality issues across the program.
• Continuous Improvement & Standards Development: Collaborate with Product Engineers (PEs), Technical Excellence (TE) Pillar Leads and Change Management team on programmatic and product-specific Lessons Learned or Optimization Embedment on future deployments, and partner with the Design Engineering (DE) Teams to update Program Standards.
• Quality Program Management & Cross-Functional Coordination: Serve as the Program Manager within the Quality team, owning the roadmap, prioritization, and external alignment for quality/delivery work streams, draft and maintain quarterly Quality OKRs, and facilitate multi-pillar feedback loops to improve design, schedule, delivery, and quality execution across key stakeholder teams.

Qualifications

The ideal candidate will have extensive experience in quality control & quality assurance (QA/QC) and/or Commissioning (Cx) programs for data centers or mission critical construction projects, a BS in Construction Management or Engineering or equivalent work experience, and experience with Design-Build and Design-Bid-Build construction programs.

• Minimum Qualifications: Extensive experience in QA/QC and/or Cx programs, BS in Construction Management or Engineering, experience with Design-Build and Design-Bid-Build construction programs, experience leading QA/QC and Cx programs, and experience in contractor, consultant, and vendor management.
• Preferred Qualifications: Familiarity with enterprise-scale data center quality program standards, processes, and tools, demonstrated ability to integrate AI tools to optimize/redesign workflows, experience in personnel management, staffing and scheduling, and experience operating within cross-functional POD or agile team structures with OKR-based goal-setting.

Benefits

Meta offers a competitive compensation package, including a base salary range of $150,000/year to $209,000/year, bonus, equity, and benefits. Individual compensation is determined by skills, qualifications, experience, and location.

Pay

The base salary range for this position is $150,000/year to $209,000/year, with additional compensation including bonus, equity, and benefits.