Quality & Process Engineer

About Us

Storyteller Overland began as a sketch on a restaurant napkin in 2017, illustrating a vision to help people live more adventurous lives. Founded in 2018 with a small team of seven, the company launched its MODE 4x4 and quickly grew into the most expansive adventure vehicle company in North America. Today, we build exceptionally well-crafted rigs and foster a vibrant community of vanlifers, adventure seekers, and outdoor enthusiasts. Our best ideas are still ahead, and we’re always ready for the next grand adventure.

Workplace Culture

We prioritize a values-based culture, focusing on transformation rather than rules. Our goal is to create workplaces where great people can thrive both professionally and personally.

About the Role

As a Quality & Process Engineer, you will be a key member of Storyteller’s Technology, Engineering, and Design (TED) team. You’ll collaborate with production, quality, purchasing, service, and management teams to improve safety, quality, cost, and delivery metrics while serving as a brand ambassador within our community of adventurers.

Responsibilities

• Evaluate production processes, equipment, and safety practices to identify risks and recommend improvements that enhance safety, quality, and operational performance.
• Develop, maintain, and continuously improve standardized work instructions, process documentation, and manufacturing procedures.
• Lead and support engineering change management activities to ensure timely and effective implementation of process and product changes.
• Identify opportunities for assembly aids, tooling, fixtures, and ergonomic improvements to increase productivity while reducing variation and operator fatigue.
• Partner with Product Development and R&D to support design validation, manufacturability, and successful new product introductions.
• Contribute to the design, development, and continuous improvement of production training programs and standardized work.
• Collaborate cross-functionally with Engineering, Production, Supply Chain, Quality, Safety, Customer Experience, and other teams to resolve manufacturing challenges and improve operational performance.
• Conduct time studies, cycle time analysis, line balancing, and workflow assessments to identify bottlenecks and increase throughput.
• Analyze production data and prepare reports, dashboards, engineering documentation, defect trends, and project updates to support data-driven decision-making.
• Support Root Cause Analysis (RCA) and implement effective corrective and preventive actions (CAPA) to eliminate recurring issues.
• Contribute to Advanced Product Quality Planning (APQP) processes, including PFMEA, Control Plans, SPC, PPAP, and related quality systems.
• Develop, implement, and support layered process audits and manufacturing process audits to ensure compliance with established standards and drive continuous improvement.
• Champion Lean Manufacturing, Six Sigma, 5S, visual management, and continuous improvement initiatives.
• Foster a culture of quality, accountability, safety, and continuous improvement through collaboration and teamwork.
• Perform other duties and special projects as assigned.

Requirements

• Experience in a manufacturing/assembly environment; lean manufacturing experience is a plus.
• Familiarity with general hand/shop tools and willingness to be hands-on as needed.
• Ability to effectively prioritize and complete tasks while multitasking.
• Exceptional organizational, verbal, and written communication skills.
• Demonstrated ability to work effectively in a team environment.
• Active listener and relationship builder.
• Proficiency in MS Office programs (Word, PowerPoint, Excel).

Qualifications

• 2+ years of engineering experience.
• 2+ years of manufacturing/process engineering experience.
• Bachelor’s Degree in Mechanical or Industrial Engineering.
• Proven track record in a fast-paced, high-impact role requiring high attention to detail and follow-through.

Core Competencies

• Process Development & Improvement
• Quality Assurance
• Problem-Solving Skills
• Data Analysis
• Collaboration
• Communication
• Technical Knowledge
• Training & Mentorship
• Adaptability
• Detail Orientation
• Leadership

Position Mission

Drive continuous improvement in production processes, safety, and quality standards to ensure efficiency and excellence across operations. By collaborating with cross-functional teams and implementing innovative solutions, this role supports the creation of high-quality products that uphold Storyteller Overland’s reputation for craftsmanship and reliability.

Anticipated Outcome

Build and maintain optimized processes and quality systems that enhance production efficiency, ensure product excellence, and maintain a safe and reliable manufacturing environment, reinforcing Storyteller Overland’s reputation for innovation and craftsmanship.

Physical Demands

• Ability to lift and carry objects weighing up to 50 pounds.
• Prolonged periods of standing and walking on the manufacturing floor.
• Precision and coordination for assembling components and operating machinery.
• Use of hand and power tools with a steady hand.
• Reaching, stretching, bending, stooping, kneeling, or crouching to access work areas.
• Good visual acuity for inspecting components and reading technical documents.
• Ability to hear and respond to alarms, machinery sounds, and co-worker communication.
• Pushing or pulling carts, materials, or equipment as needed.
• Extended periods of sitting for computer work or documentation.
• Potential exposure to chemicals or substances; proper safety protocols and PPE will be provided.

Accommodations will be made in compliance with applicable laws for individuals with disabilities.

Schedule

Compressed: Operating hours are 6:30 AM to 5:00 PM, Monday through Thursday.