Quality Process Auditor

About the role

The Quality Management System (QMS) department creates, supports, and oversees the company’s global quality processes that affect both the product and the customer experience. The QMS North America team is expanding to build a dedicated group that will ensure quality processes are clearly defined, properly rolled out, consistently followed, and effectively executed.

Responsibilities

• Create and carry out detailed quality audit plans across several areas of the business, including design, engineering, purchasing, manufacturing, supplier quality, supply chain, sales/after-sales, and other cross-functional domains.
• Identify potential risks to Stellantis by assessing whether teams are following required quality processes and standards, and evaluate how gaps could impact customer quality.
• Perform audits, including planning, conducting audit activities, analyzing findings, supporting development and approval of action plans, ensuring actions are completed and effective, and documenting audit reports/results.
• Build and maintain strong working relationships with quality stakeholders, ensuring clear communication and transparency with respect to audit status and findings.
• Work effectively in situations with uncertainty, make sound decisions, and prioritize or escalate issues in a fast-paced environment.
• Collaborate with shop-floor operators, team members, and all levels of management to gather information through both formal reports and informal conversations.
• Evaluate quality risks and process execution using data analysis, research, interviews, and investigative techniques.
• Support other team members and help with special projects, such as department initiatives, training programs, and recruiting activities.

Qualifications

• Bachelor’s degree
• 5+ years of experience with one or more quality domains, value streams, and/or auditing
• Ability to make independent decisions, develop and carry out audit plans, and solve problems effectively
• Strong verbal and written communication skills, including negotiation and conflict-management abilities
• Strong analytical skills and the ability to apply quality auditing principles across different functions and environments
• Flexibility and willingness to support audits or special assignments in other functional areas as needed by the business

Preferred Qualifications

• Master's degree
• Experience leading quality audits
• Auditor certification
• Experience with Quality Management Systems and/or ISO standards
• Strong understanding of one or more value streams—such as design, engineering, purchasing, manufacturing, supplier quality, supply chain, or sales/after-sales—including their processes and standards
• Strong computer skills, including data analytics and the use of tools such as Excel, Power BI, and AI-enabled applications
• OEM or dealer network experience

Benefits

• Comprehensive Health & Well-being Coverage
• Family Building Benefit
• Generous Paid Time Off
• Competitive Retirement Savings Plans
• Income Protection & Insurance Options
• Company Vehicle Lease Program
• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community