Quality Performance Improvement Specialist - Heart & Vascular Institute

Location: St. Vincent’s Medical Center (10427)
Shift: Monday–Friday

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Responsibilities

• Leads Performance Improvement initiatives for departmental clinical leadership and front-line staff in establishing a comprehensive quality assessment and performance improvement plan.
• Collaborates with analytical teams to develop performance dashboards.
• Educates constituents regarding performance improvement tools and techniques (e.g., PDSA methodology).
• Utilizes internal and external data to identify issues and trends that impact patient safety and quality of care.
• Collaborates with organizational leadership and front-line staff in formulating plans to address identified concerns.
• Synthesizes data with clinical knowledge and recommends strategies to improve clinical performance and enhance patient safety.
• Performs all activities for monitoring quality of care to meet internal facility objectives and external accreditation and regulatory requirements.
• Participates in and/or leads designated performance improvement teams as indicated and according to the organization's strategic priorities (e.g., population-specific core measures teams, readmission reduction, reduction of preventable harm).
• Performs quality and safety monitoring activities necessary to support clinical and administrative staff with ongoing evaluation of care processes and outcomes.
• Functions as a departmental resource for computer software systems necessary for collection and transmission of data for public reporting and national benchmarking.
• In collaboration with the department director and other performance improvement staff, acts as a lead during external agency reviews (e.g., Department of Public Health, Joint Commission).

Qualifications

• BA or BS degree is required.
• Master’s Degree in Nursing, Health Administration, Management, or related discipline preferred.
• Minimum 5 years of clinical experience.
• Experience with Quality Improvement tools and techniques; regulatory experience strongly preferred.

Benefits

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. We provide a competitive benefits program designed to ensure work/life balance.