Quality Manager Systems Testing and Calibration
WestRock Company · St Paul, MN · 2 mo ago
Quality AssuranceFull-time
Key Responsibilities
- Act as a hands-on working manager and primary technical authority for testing and calibration equipment
- Personally troubleshoot, diagnose, repair, and restore mechanical, electro-mechanical, and instrumentation-based test equipment
- Execute and maintain calibration and preventive maintenance programs in compliance with ISO, TAPPI, and internal standards
- Verify equipment performance and accuracy following repair or calibration
- Lead root cause analysis of equipment failures and implement permanent corrective actions
- Manage critical spares, reduce vendor dependency, and support capital equipment planning and procurement
- Provide hands-on training, coaching, and technical guidance to mill personnel
- Support audits through demonstrated equipment compliance and calibration traceability
Key Characteristics and Attributes
- Strong hands-on mechanical aptitude with industrial equipment repair experience
- Comfort working directly on equipment in mill and industrial environments
- Ability to balance field execution with leadership responsibilities
- Strong analytical and root-cause problem-solving capability
- Technical credibility that drives leadership effectiveness
- Clear communicator with strong organizational skills
Requirements
- Bachelor’s degree in engineering, science, or a related technical discipline, or a minimum of 12 years of equivalent industrial experience
- Demonstrated hands-on experience maintaining, troubleshooting, repairing, and calibrating industrial testing equipment is mandatory
- Experience with quality management systems, ISO standards, and audit requirements is required
- Travel to mill locations is required and averages approximately 60%
- Physical ability to work directly on equipment in industrial environments is essential