Jobs · Quality Assurance · Minnesota

Quality Manager Systems Testing and Calibration

WestRock Company · St Paul, MN · 2 mo ago
Quality AssuranceFull-time

Key Responsibilities

  • Act as a hands-on working manager and primary technical authority for testing and calibration equipment
  • Personally troubleshoot, diagnose, repair, and restore mechanical, electro-mechanical, and instrumentation-based test equipment
  • Execute and maintain calibration and preventive maintenance programs in compliance with ISO, TAPPI, and internal standards
  • Verify equipment performance and accuracy following repair or calibration
  • Lead root cause analysis of equipment failures and implement permanent corrective actions
  • Manage critical spares, reduce vendor dependency, and support capital equipment planning and procurement
  • Provide hands-on training, coaching, and technical guidance to mill personnel
  • Support audits through demonstrated equipment compliance and calibration traceability

Key Characteristics and Attributes

  • Strong hands-on mechanical aptitude with industrial equipment repair experience
  • Comfort working directly on equipment in mill and industrial environments
  • Ability to balance field execution with leadership responsibilities
  • Strong analytical and root-cause problem-solving capability
  • Technical credibility that drives leadership effectiveness
  • Clear communicator with strong organizational skills

Requirements

  • Bachelor’s degree in engineering, science, or a related technical discipline, or a minimum of 12 years of equivalent industrial experience
  • Demonstrated hands-on experience maintaining, troubleshooting, repairing, and calibrating industrial testing equipment is mandatory
  • Experience with quality management systems, ISO standards, and audit requirements is required
  • Travel to mill locations is required and averages approximately 60%
  • Physical ability to work directly on equipment in industrial environments is essential

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